EXL Express Survey vs. IBM FileNet Content Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EXL Express Survey
Score 10.0 out of 10
N/A
EXL Express Survey is a property inspection solution combining new data and technologies to assess risk and validate coverage limits by leveraging proprietary and publicly available data, aerial imagery and current photos.N/A
IBM FileNet Content Manager
Score 9.5 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
Pricing
EXL Express SurveyIBM FileNet Content Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EXL Express SurveyIBM FileNet Content Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
EXL Express SurveyIBM FileNet Content Manager
Features
EXL Express SurveyIBM FileNet Content Manager
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
EXL Express Survey
-
Ratings
IBM FileNet Content Manager
7.9
22 Ratings
2% below category average
Content capture & imaging00 Ratings8.418 Ratings
File sync, storage & archiving00 Ratings8.620 Ratings
Document management00 Ratings8.422 Ratings
Records management00 Ratings7.320 Ratings
Content search & retrieval00 Ratings8.220 Ratings
Enterprise content collaboration00 Ratings8.022 Ratings
Content publishing & creation00 Ratings8.719 Ratings
Security, risk management & information governance00 Ratings7.821 Ratings
Contract lifecycle management00 Ratings7.917 Ratings
Automated workflows00 Ratings6.618 Ratings
Artificial intelligence00 Ratings8.115 Ratings
Mobile support00 Ratings6.614 Ratings
Integration00 Ratings8.420 Ratings
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User Ratings
EXL Express SurveyIBM FileNet Content Manager
Likelihood to Recommend
-
(0 ratings)
8.2
(22 ratings)
Support Rating
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.2
(16 ratings)
User Testimonials
EXL Express SurveyIBM FileNet Content Manager
Likelihood to Recommend
EXL
No answers on this topic
IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
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Pros
EXL
No answers on this topic
IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
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Cons
EXL
No answers on this topic
IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
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Support Rating
EXL
No answers on this topic
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
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Alternatives Considered
EXL
No answers on this topic
IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
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Return on Investment
EXL
No answers on this topic
IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
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ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.