Item: IBM FileNet Content Manager
Rating: 8
Author: Verified User

Ease of Integration

Because we used it API's to integrate with Oracle ERP

Use Cases and Deployment Scope

We used IBM FileNet Content Manager to manage the departmental documentations and streamline the workflow related contents. Develope the complete taxonomy in it. We used it also to create document templates, document types, approval and reviewer workflow and automate the contract management ralated processes.

Pros and Cons

Manage Document
Search Documents Including Full Text Search
Stored searches
Develop content oriented workflows
Develop templates
Integration of Lotus Forms and eForms

Administration Console GUI need to be improved
Class Level default permissions need to improved.
Workplace XT needs to be improved.

Return on Investment

It really streamline the business processes and reduced the overall approval time across the department.
Search for Document is really accurate and easy to search the specific documents.
Manage the content is easy
Also allow to add non documents related objects
API,s are well structured and documented
Content Navigator is simple to use

Alternatives Considered

IBM Datacap

We selected IBM FileNet Content Manager because it is metadata centric product and very easy to use and manage it. Developing the taxonomy structure is really simple and straight forward.

Client application like contant Navigator and workplaceXT are simple to use.

Workflows designer is simple to use and moreover out of box integration with eforms.

Key Insights

Do you think IBM FileNet Content Manager delivers good value for the price?

Yes

Are you happy with IBM FileNet Content Manager's feature set?

Yes

Did IBM FileNet Content Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM FileNet Content Manager go as expected?

Yes

Would you buy IBM FileNet Content Manager again?

Yes

Other Software Used

Azure API Management, Microsoft SharePoint, Microsoft Power Automate

Likelihood to Recommend

It is well suited to develop the approval and reviewers workflows and also its easy to develop the multiple classification structure for different types of document.

IBM eForms is well integrated with FileNet Contant Manager.

Best Contant Management Solution for enterprise customers

Overall Satisfaction with IBM FileNet Content Manager