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Experian Employer Services HR Services vs. Redis Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Experian Employer Services HR Services

    Score1 out of 10
    N/AExperian Employer Services (including services from the former CIC Plus, acquired by Experian in 2022) is presented as a comprehensive suite of employer services designed to streamline workforce management and improve the employee lifecycle within the organization.N/A

    Redis Software

    Score8.8 out of 10
    N/ARedis is an open source in-memory data structure server and NoSQL database.N/A
    Pricing
    Experian Employer Services HR ServicesRedis Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Experian Employer Services HR ServicesRedis Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Experian Employer Services HR ServicesRedis Software
    Considered Both Products
    Experian Employer Services
    No answer on this topic
    Redis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    User Ratings
    Experian Employer Services HR ServicesRedis Software
    Likelihood to Recommend
    1.0
    (1 ratings)
    8.0
    (76 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.7
    (12 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Support Rating
    1.0
    (1 ratings)
    8.7
    (5 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Experian Employer Services HR ServicesRedis Software
    Likelihood to Recommend
    Experian Employer Services
    CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
    Incentivized
    Read full review
    Redis
    Redis has been a great investment for our organization as we needed a solution for high speed data caching. The ramp up and integration was quite easy. Redis handles automatic failover internally, so no crashes provides high availability. On the fly scaling scale to more/less cores and memory as and when needed.
    Incentivized
    Read full review
    Pros
    Experian Employer Services
    • CIC Plus sets up state and local taxes for employees' home addresses.
    • CIC Plus is easy to use.
    • CIC Plus offers an I-9 service.
    Incentivized
    Read full review
    Redis
    • Easy for developers to understand. Unlike Riak, which I've used in the past, it's fast without having to worry about eventual consistency.
    • Reliable. With a proper multi-node configuration, it can handle failover instantly.
    • Configurable. We primarily still use Memcache for caching but one of the teams uses Redis for both long-term storage and temporary expiry keys without taking on another external dependency.
    • Fast. We process tens of thousands of RPS and it doesn't skip a beat.
    Incentivized
    Read full review
    Cons
    Experian Employer Services
    • CIC Plus needs to set up the local taxes for employees' home and work location.
    • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
    • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
    Incentivized
    Read full review
    Redis
    • We had some difficulty scaling Redis without it becoming prohibitively expensive.
    • Redis has very simple search capabilities, which means its not suitable for all use cases.
    • Redis doesn't have good native support for storing data in object form and many libraries built over it return data as a string, meaning you need build your own serialization layer over it.
    Incentivized
    Read full review
    Likelihood to Renew
    Experian Employer Services
    No answers on this topic
    Redis
    We will definitely continue using Redis because: 1. It is free and open source. 2. We already use it in so many applications, it will be hard for us to let go. 3. There isn't another competitive product that we know of that gives a better performance. 4. We never had any major issues with Redis, so no point turning our backs.
    Incentivized
    Read full review
    Usability
    Experian Employer Services
    No answers on this topic
    Redis
    It is quite simple to set up for the purpose of managing user sessions in the backend. It can be easily integrated with other products or technologies, such as Spring in Java. If you need to actually display the data stored in Redis in your application this is a bit difficult to understand initially but is possible.
    Incentivized
    Read full review
    Support Rating
    Experian Employer Services
    CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
    Incentivized
    Read full review
    Redis
    The support team has always been excellent in handling our mostly questions, rarely problems. They are responsive, find the solution and get us moving forward again. I have never had to escalate a case with them. They have always solved our problems in a very timely manner. I highly commend the support team.
    Incentivized
    Read full review
    Implementation Rating
    Experian Employer Services
    CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
    Incentivized
    Read full review
    Redis
    Whitelisting of the AWS lambda functions.
    Incentivized
    Read full review
    Alternatives Considered
    Experian Employer Services
    BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
    Incentivized
    Read full review
    Redis
    We are big users of MySQL and PostgreSQL. We were looking at replacing our aging web page caching technology and found that we could do it in SQL, but there was a NoSQL movement happening at the time. We dabbled a bit in the NoSQL scene just to get an idea of what it was about and whether it was for us. We tried a bunch, but I can only seem to remember Mongo and Couch. Mongo had big issues early on that drove us to Redis and we couldn't quite figure out how to deploy couch.
    Incentivized
    Read full review
    Return on Investment
    Experian Employer Services
    • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
    • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
    • The taxes that were not paid timely had interest and penalties associated with them.
    Incentivized
    Read full review
    Redis
    • Redis has helped us increase our throughput and server data to a growing amount of traffic while keeping our app fast. We couldn't have grown without the ability to easily cache data that Redis provides.
    • Redis has helped us decrease the load on our database. By being able to scale up and cache important data, we reduce the load on our database reducing costs and infra issues.
    • Running a Redis node on something like AWS can be costly, but it is often a requirement for scaling a company. If you need data quickly and your business is already a positive ROI, Redis is worth the investment.
    Incentivized
    Read full review
    ScreenShots

    Redis Software Screenshots

    Screenshot of Database configurationScreenshot of Database metricsScreenshot of DatabasesScreenshot of NodesScreenshot of Alerts