eZintegrations vs. OpenText MBPM

eZintegrations is a great cloud-based integration tool, which is well suited in scenarios where extremely fast and real-time integrations are required. It is a low-code platform, which is suitable to use when there is a limited technical expertise available in the organization. It can be used for building powerful visual mapping of the integrations created in real time.

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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• Easy to use
• No technical expertise required
• Extremely fast
• Low-code platform
• Hassle-free integrations

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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Great customer service for an API support related query

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eZintegrations is better than the competition because nothing can beat it when it comes to ease of use and speed. The tool, unlike others, doesn't require any technical expertise and can be used by anyone without extreme IT skills. We have selected eZintegrations based on the quality of features that it has with real-time visual mapping dominating them all.

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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• Helped us track our carrier location in real time
• Helped us issue and collect invoices automatically
• We have improved on route planning significantly through eZintegrations

• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info