F5 Big-IP Advanced WAF vs. PingOne from Ping Identity

I believe that in industrial environments like ours where we have to have bare metal devices near the production environment combined with hybrid cloud, that is a good platform. That's a good use case. It optimizes traffic. It helps us stay more secure in our data centers. Now with regards to that are fully operating in the cloud, I'm not really sure if we would make the same decision considering the option that I said to have something that is self-provision to avoid too much management of virtual machines on the cloud. So that's an area of improvement.

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Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

• So the product definitely is helping us for sudden attacks through DDOS, some injection ingestion into UI URLs, and definitely it's capturing those and I definitely see that as an advantage for us. They can stop the hackers from using our endpoints.

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• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• The UI for events. E.g., clicking the "Accept" button does nothing.
• Traffic learning suggestions are often very incorrect. We were originally suggested to use "Automatic" learning, and had to completely scrap the policy due to the suggestions.
• "All in one" dashboard for viewing application URL/parameter overrides per policy.

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• PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
• The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
• PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.

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We just love work with f5

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Most* of it is very intuitive and easy to use. The "Help" section is fairly fantastic. See some of my other comments about things like the "Traffic Learning" section being wildly wrong sometimes, and also the event logs with UI buttons that don't do anything. Overall though, it's an excellent product.

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Ping's solutions are a powerful tool, but with that comes the need for skills to operate them. It's not easy for inexperienced engineers to run. From the end-user perspective, it is fully customizable and can be as seamless as you need.

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Highly knowledgeable engineers who understand complex networking and application-delivery issues.


Strong escalation paths — once a case reaches senior engineers, resolutions are fast and accurate.


Comprehensive documentation and many self-service resources for troubleshooting.


Clear communication with well-structured updates throughout the ticket lifecycle.


Excellent for critical incidents, with reliable guidance during high-severity outages.


Deep product expertise across BIG-IP, ASM/Advanced WAF, GTM/DNS, and modern F5 services.

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Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.

-Stable data path equals to less crashes -Almost all the features working as expected -Provides more granular controls in allowing false positives -Request evaluation is accurate -Irules feature is a plus

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PingOne from Ping Identity is the clear winner here. I can say this because the cost of their service is very worth it, and their service offers more than their competitors. In addition to that, this software is still improving daily, which only means that there is still more to come, and their Developers are giving their fair share of service to keep their software the best.

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• One impact F5 Big-IP Advanced WAF has on our organization's overall business objectives is that F5 Big-IP Advanced WAF is security sensitive
• Another impact F5 Big-IP Advanced WAF has on our organization's overall business objectives is the F5 Big-IP Advanced WAF blocking feature

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• The TCO for our deployment of Ping will be over a million dollars/year less to operate compared to the systems it replaces.
• Moving the organization to federated protocols allows greater flexibility in our cloud migration strategy and zero trust designs.
• Operating with federated protocols internally facilitates M&A and divestiture activities.

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