Ping Identity Pros and Cons.
December 11, 2025

Ping Identity Pros and Cons.

Shedrick Estacio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • PingOne for Workforce
  • PingOne for Individuals
  • PingOne Cloud Platform

Overall Satisfaction with PingOne from Ping Identity

We use PingOne in our organization by means of using the software for our security in our credentials. We are using this software in order for our logins to be secured, and in addition to that, it is actually very important to our organization (Shopify) since this is a cloud-based identity and access management that provides a secure and scalable solution for managing user identities and access in our internal tools.

Pros

  • Security
  • Centralized Management.
  • Integration

Cons

  • There are times that the response time is quite slow.
  • Since this is built on Google Cloud, there are moments when we encounter errors when logging in or looping in Google.
  • UI could be improved.
  • Efficient
  • Cost-cutting since this software can do it all.
  • Simple UI, easy to access.
As I mentioned earlier, efficiency and security are this software's bread and butter. The usability is very simple and straightforward, very user-friendly. As a result, it is efficient in a way that we can provide faster quality service to our merchants, and security in a way that our credentials will never leak since PingOne always values Personal Identifiable Information.
PingOne from Ping Identity is the clear winner here. I can say this because the cost of their service is very worth it, and their service offers more than their competitors. In addition to that, this software is still improving daily, which only means that there is still more to come, and their Developers are giving their fair share of service to keep their software the best.

Do you think PingOne from Ping Identity delivers good value for the price?

Yes

Are you happy with PingOne from Ping Identity's feature set?

Yes

Did PingOne from Ping Identity live up to sales and marketing promises?

Yes

Did implementation of PingOne from Ping Identity go as expected?

Yes

Would you buy PingOne from Ping Identity again?

Yes

PingOne is 'created for Shopify' since this software's integration with our internal tools is very seamless. It helps us to be more efficient with our time; as a result, we can give quality service above other e-commerce competitors. In addition to that, this software also has centralized management that allows Shopify to manage user identities, access permissions, and even authenticate processes from one point to another. Lastly, Security is never a question on this software since this software enhances security through many authentication methods, also known as multi-factor authentication.

PingOne from Ping Identity Feature Ratings

Identity Management
9.0
ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
9
Password Management
10
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
9
ID Risk Management
7

Comments

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