F5 BIG-IP Access Policy Manager (APM) vs. Forcepoint Secure Web Gateway

I think that the platform is well suited to many Remote Access VPN solutions, but I also think there is a lot of room for improvement on the backend. If you are hoping to deploy your APM solution across many different datacenters or colos, it may not be the best choice for the final solution.

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Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.

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• SAML 2.0 identity federation support.
• Integrates with third-party SSO solutions.
• Bridging modern authentication and authorization (SAML, OAuth/OIDC) and classic authentication and authorization methods.
• Policy routing

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• It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
• It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
• It allows us to create different policies for different teams in our organization.

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• There's some more advanced configurations within OAuth that I think could be fleshed out and easier to approach.
• There's a lot of things in F5 BIG-IP Access Policy Manager policies that I find myself recreating every policy. An easier way to copy objects from one to policy to another.

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• The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
• I would like to see more customization options of website block pages.

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Integration with F5 BIG-IP systems that we plan to keep using for a while.

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It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

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Once things are set up, it is nice and easy to get the Edge Client running on user's PCs. However, that setup process can be a bit daunting at first using the Policy Manager, and reviewing session logs can be difficult at first if you aren't 100% sure of what you're looking for.

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Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

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The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

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Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

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It is open platform so support is not good and than F5 and features visibility as not good as F5. F5 Set up and easy to use to admin console. Also have more feature visibility for load balancing, web server accelerator, application server ddos protection and WAF. F5 more efficient to handle concurrent request.

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To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

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• Single sign on is great for students and faculty and staff
• Users don't have to log in multiple times
• Users don't need to remember multiple login IDs and passwords
• Multi Domain SSO support bridges many internal and external facing products with single sign on

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• Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
• The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info