FacilityONE vs. TOPdesk
FacilityONE vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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FacilityONE | N/A | FacilityONE provides a cloud-based Enterprise Operations Solution for facilities management that encompasses proprietary interactive floorplans, customized data analytics, physical asset mapping, and CMMS platform. FacilityONE provides both virtual and physical field documentation of all critical mechanical, electrical, and plumbing systems. | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
FacilityONE | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
FacilityONE | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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FacilityONE | TOPdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | TOPdesk Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | TOPdesk Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
FacilityONE | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (197 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (109 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (165 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.2 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
FacilityONE | TOPdesk | |
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Likelihood to Recommend | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Pros | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Cons | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Likelihood to Renew | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Usability | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Reliability and Availability | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Performance | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Support Rating | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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In-Person Training | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Online Training | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Implementation Rating | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Alternatives Considered | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Scalability | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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Return on Investment | FacilityONE Technologies No answers on this topic | ![]() TOPdesk
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ScreenShots | FacilityONE Screenshots |