TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Factiva

    Score8 out of 10
    N/AFactiva from Dow Jones is a data service that helps companies identify opportunities, accelerate decisions and manage a business's reputation, that includes global news and data accessible via the Dow Jones' research platform, on mobile devices or integrated via advanced feeds and APIs.N/A

    Total Expert

    Score9 out of 10
    N/ATotal Expert in St.Louis Park is a fintech software company that offers a Marketing Operating System (MOS) purpose built for the financial services industry. The platform enables customer facing teams (sales), marketing and compliance to work together to deliver marketing campaigns and engagement that is relevant to each unique customer based on their stage in life. Unlike CRM systems and marketing tools built to serve multiple industries, Total Expert focuses on the unique needs of financial…N/A
    Pricing
    FactivaTotal Expert
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FactivaTotal Expert
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    FactivaTotal Expert
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    HG Insights Platform
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    HG Insights Platform
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FactivaTotal Expert
    Likelihood to Recommend
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    2.0
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    FactivaTotal Expert
    Likelihood to Recommend
    Dow Jones
    A large part of our work depends on the ability to source quality media content from a breadth of dependable sources globally. This is Factiva's bread and butter: it has a very comprehensive list of 'quality' media sources such as nationals, dailies, business journals and magazines from around the world that are easily mined for the content they hold. If you're thinking about anything other than these 'traditional' media sources then Factiva probably isn't your thing. It doesn't do social media.
    Incentivized
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    Total Expert
    It is well suited to mass marketing and as a database. Also well suited to parsing the database into sub categories. I also like its ability to schedule marketing at specific times and days. It is not as well suited for listing print material. Listing meaning grabbing from MLS listings.
    Incentivized
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    Pros
    Dow Jones
    • Factiva offers excellent search builders so that I am able to narrow my search to specific companies or topics very easily.
    • Factiva combines a large number of credible sources into one place and allows me to search all of these sources.
    • Factiva's use of timestamps helps me understand when the news was known by the market which allows me to analyze how (if at all) that particular piece of news impacted the company's stock price.
    • Provides an excellent starting place for learning about a company and/or industry.
    Incentivized
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    Total Expert
    • Database
    • Customer Service is pretty good
    • Mass emailing
    Incentivized
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    Cons
    Dow Jones
    • The UX leaves room to be desired
    • There are often repetitive entries
    • The functionality can be confusing
    Incentivized
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    Total Expert
    • To create co-branded material without having to have realtor opt-in first
    • Home flyers are difficult to use. List reports is much easier
    Incentivized
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    Alternatives Considered
    Dow Jones
    At the time, Factiva was already being used by the company I worked for - they had developed procedures specifically for using Factiva, so there wasn't really an option. I've used Lexis, Westlaw and Bloomberg exclusively for legal research, so there wasn't really an overlap with Factiva.
    Incentivized
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    Total Expert
    Total Expert was chosen by management and for good reason. I didn't like Follow Up Boss because Total Expert was much more intuitive and also much more integrated with the other programs we use (Encompass, Rebel I Q, Sales Boomerang, etc). Its just a much better program overall than Follow Up Boss
    Incentivized
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    Return on Investment
    Dow Jones
    No answers on this topic
    Total Expert
    • Increased engagement with prospects
    • Increased engagement with realtors
    • Increased reach with realtors and clients
    Incentivized
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