Fastly Edge Cloud Platform vs. Pantheon

The service is really well-suited for pretty much any site that is primarily display-driven (that is, mostly GET requests). The network is able to handle massive volumes of traffic and their POPs have spread out pretty much anywhere that it's easy to get them (so basically everywhere but China and Russia). My team witnessed several large-scale attack attempts on some high-profile websites (attacks in the 10s of millions of requests per second) that were mitigated before ever coming back to the actual application; in one case we didn't realize the attack had happened until we looked at the logs the next day. Because it's a cache store option, the default configuration does not cache POST responses, and it can be difficult to set up things like authenticated paywalls as a result.

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Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.

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• Very performant and fast -- major companies have drastically reduced page load times with Fastly's edge technology.
• Support for many types of media, including video.
• Image add-on makes serving and manipulating images very simple.

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• Effective use of our codebase deployment and implementation.
• The dashboard functionality and general stability and security are excellent.
• The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
• Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
• The team offers excellent assistance and help for chat.

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• WAF is hard to configure.
• No comprehensive rate limiting without a pricey upgrade.
• Account access controls are extremely limited.

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• Pricing structure has too large of a jump between Basic and Performance plans
• Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
• Pantheon site dashboard occasionally is unavailable (the site is never affected though)

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The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.

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Fastly Edge Cloud Platform is a powerful tool with robust capabilities, but it requires deep technical knowledge to integrate effectively into existing applications. While its performance and features are excellent, the lack of a user-friendly interface and the need for advanced configuration can make it challenging for teams without experienced developers.

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Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.

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Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.

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Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.

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It’s the fastest and most configurable.

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Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.

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• Fastly dramatically reduces load times for clients all over the world thanks to their global system of POPs.
• Fastly is a cost-effective choice when a highly-performant CDN is required and makes it simple to support data that is quickly invalidated.

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Independently Invited by TrustRadius

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• Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
• Website management is super easy and the hosting fee gets paid off as you save on developer hours.
• Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info