Feedier vs. SurveyLab

To collect customer response about product and services I recommend Feedier. However, Feedier may not be best for collecting reviews and testimonial

Incentivized

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.

• Easily Customize Landing Feedback Page
• Great Display and Generation of Feedback Results
• Different Collection Types

Incentivized

• They have great support that always will help you.
• MySurveyLab is very flexible. Some things can be done in several ways.
• They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
• Collectors add flexibility to surveys. You can collect surveys from a few different source at once
• They have a mobile application that can collect responses offline(!)

• Sending SMS & Email campaigns to Recipient - it is a bit challenging to import contact information
• More option to customize the footer area

Incentivized

• Summary export in Excel could be nicer.
• Tags in the left menu could be more intuitive.

Feedier survey tool has better report generation and brand customization. Feedier offers a lot of features that lets you customize your surveys as you see fit. You are able to choose different styles for every single section of the survey. You also have the option of adding your own questions to the survey template. On top of that, you can add images and gifs to the landing page. There's also a great feature that lets you send customized emails out to each individual survey taker.

Incentivized

• Able to improve pricing strategies resulting in 50% increase in purchase
• Reduce the need to employ research staff, reducing costs.
• Speed up the process of collecting and analyzing results

Incentivized

• With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot