Emburse Spend (formerly Abacus) vs. Fetch

Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use Fetch alongside our website that's built on WordPress. We have some databases set up on our site that pull from Fetch folders, and in some other places on the site, we simply link to files we have stored on our server through Fetch. There is nothing fancy about Fetch—it just gets the job done!

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
• Timely Reimbursement: After final approval, money hits user accounts within 2 days
• Approval routing: ability to set up multi-tier complex approval routes
• Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
• Abacus is competitively priced compared to the competition
• Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
• Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
• Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
• It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
• It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
• Needs to have employees install the iPhone or Android app

I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In my previous role our company used Concur. Compared to Concur, Fetch is far simpler and easier to implement for a smaller organization like ours.

• It is giving reliable services.
• I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
• I will also like to praise their customer care team they are very helpful and always ready to assist.

• Fetch saves us time while working on our website.
• The low cost of Fetch saves on our overall budget.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info