SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.
Fiorano would be a good choice for small-medium businesses that need integration capabilities with clients but don't want to carry the burden of an in-house development team. The software can be used by technical non-developers and the organization offers professional services to get you off the ground. For larger organizations that have an in-house development team and a wealth of internal resources, other "enterprise grade" middleware/ESB solutions may be more applicable.
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When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fioranio's underlying design is very good. In the event of a sudden shutdown, it would - in theory - be able to recover messages that were in-flight.
The visual design surface is very appealing and provides a very quick and easy way to decipher data flows. It has a definite advantage over traditional develop and document processes where documentation tends to be out of date. With Fiorano, the flow is already visualized in a relatively easy to understand way.
One thing that Fiorano had over some competitors was connections into our AS400 data queues. Not all middleware solutions have that - which is a boon for organizations that still run an iSeries in the back-end.
The support people are generally very well educated and easy to get a hold of if you have a support agreement in place.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fiorano scalability was a problem for us - specifically we were told about a limit of the number of components that could be run on a single server. This was not explained during the pre-sales and is a serious limitation of the platform.
Some of the components in Fiorano are just poorly implemented. For instance, we used the FTP component to download a large multi-GB file. Apparently, that component requires equal RAM to file size. So, if you download a 10GB file, you'll need at least 10GB of RAM to do so.
Stability was also problematic for us - some of the components or entire data flows would suddenly stop for no reason. At time they coudln't even be restarted and we were forced to restart the Fiorano service. Not an ideal situation to be in for mission critical data flows.
Consistency is a problem for the components in Fiorano. There are wide ranges of design variations in the UI between components. Even in the same component, it could be the case that you'd have to switch back to the "old" component UI to view certain important settings. This made development more difficult.
3rd party support doesn't exist - perhaps it isn't popular enough? There isn't a community supporting Fiorano which means that problems require you to go to a support person.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are evaluating options such as Apache Nifi as a possible replacement for our Fiorano data flows. We've also used PilotFish technologies that has been able to fit the same use cases as Fiorano (minus the visual component). Generally the products mentioned above excelled in areas of stability and through-put compared to Fiorano, but none have been able to consolidate our ESB components into a single platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.
Fiorano added another piece of complexity to our ESB solution but has not pulled its weight as far as ROI. As we started ramping up on the product, it continued to show it's short-comings and we are working now to ramp it down. Overall, it has not been a positive experience.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
The interface is simple and easy to understand and use, so it saved time when preparing shipments.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
