Firebase Crashlytics vs. IBM Instana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firebase Crashlytics
Score 9.1 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
IBM Instana
Score 8.6 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
Pricing
Firebase CrashlyticsIBM Instana
Editions & Modules
No answers on this topic
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Offerings
Pricing Offerings
Firebase CrashlyticsIBM Instana
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Firebase CrashlyticsIBM Instana
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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User Ratings
Firebase CrashlyticsIBM Instana
Likelihood to Recommend
10.0
(8 ratings)
8.9
(31 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.2
(1 ratings)
Usability
10.0
(1 ratings)
8.2
(3 ratings)
Support Rating
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
Firebase CrashlyticsIBM Instana
Likelihood to Recommend
Google
Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
Read full review
IBM
I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.
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Pros
Google
  • Providing stack traces that are useful when users have crashes.
  • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
  • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
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IBM
  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
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Cons
Google
  • Navigation between the issue listing and details is something difficult to understand for the new user.
  • Pannel takes time in loading may be because of analytics data but it can be reduce.
  • Not provide accurate line number in case of proguarded apps.
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IBM
  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
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Likelihood to Renew
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
Read full review
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
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Usability
Google
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
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IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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Support Rating
Google
No answers on this topic
IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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Alternatives Considered
Google
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
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IBM
1- ROI is higher as the budget is much less than other 2- the way of calculating license is much better and fit us and this affect the ROI 3- the ease of implementation 4- the GUI is more simple and not complicated
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Return on Investment
Google
  • Fix bugs within hours rather than days or weeks
  • Retain users longer by reducing their frustration due to crashes
  • Keep management happy that our app is stable & bug-free
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IBM
  • System down time is shortened as our ability to troubleshoot issues goes up.
  • Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard.
  • We are able to react to issues quickly through the smart alert system rather than manual checks.
Read full review
ScreenShots