FireMon vs. LogRhythm NextGen SIEM Platform

FireMon is best used in a large environment (for example, I have >100
firewalls in my environment). It's best used when trying to improve
security posture and showing changes in firewall security over time. It
might not be the best choice for smaller environments or those that aren't concerned about security management.

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Having mostly worked with their on-premises solution, I think it's well-suited for small , medium, and even big organisations. I feel it might be less suited if the customer wants a SIEM with 100% uptime, as it goes down a lot. Or if they want to depend on customer support. I suggest that if you want to go with LR, you have to have your own experienced engineers to work on.

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• Give good real time reporting for anyone making a change to any of our firewalls
• Provides good reporting tools that are out of box
• Provide good customization tools that is specific to our needs
• Upgrades are a simple process and support does relatively well with assisting us.

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• LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them.
• The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference.
• The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources.
• I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console.
• In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface.

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• Some features could be added to the existing functionality which include NAT rules usage
• Rule expiration normalization from firewalls rather than entering them in rule documentation
• .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased

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• LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees.
• LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n).
• The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive.

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The shell is locked out and we can't run any general centos commands. The implementation and maintainence of the arch is very complex. Even with the right identifiers on log messages the log collection keeps failing. The warning messages on the device are ambiguous. The log messages on firemon are a bit confusing and don't show the exact issue.

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LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.

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It save me time and I'm able to have the review - review the rule independently with using my time.

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LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.

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FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.

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I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.

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FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.

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While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.

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Implementation is fairly simple. Most issues can be resolved by referencing manuals.

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• Buy professional services.
• Buy and implement the system if possible.
• Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
• Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
• Don't be afraid to call for help during your first months of use.
• Don't close any ticket until you are sure the expected results are verified.
• Use the community forums to discuss issues with your peers.
• Watch the training videos offered by L R University.

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I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them

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LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.

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Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.

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• FireMon's Compliance Reporting provided an immediate and tangible benefit
• FireMon helps identify egregious or erroneous rules quickly across multiple platforms
• FireMon took our audit process from an Excel spreadsheet into a far more advanced process with readily available context for reviewers

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• It gives the overall view of the environment so we are always aware of our security position.
• It has created operational effectiveness; we are able to rapidly detect threats and resolve it fast.
• We have been able to track inappropriate login attempts through tickets.

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