FireMon - Worth it.
Updated January 08, 2018

FireMon - Worth it.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Security Manager

Overall Satisfaction with FireMon

FireMon is used by firewall administrators and security analysts on a regular basis. Administrators analyze proposed changes and existing rules base. Security analysts use it to audit.
  • Fast analysis of flaws in the rules set
  • Dynamic mapping
  • Normalize varied platforms into a standard appearance
  • Quickly find unused rules and objects
  • Useful canned reports
  • While you can evaluate potential changes to firewall rules, you can not implement the rules from FireMon.
  • The GUI is easy to navigate, but learning where to go for the useful features takes a little practice.
  • While the base product has reports for analyzing vulnerabilities, a separate license is required to get the full benefit.
We have encountered no issues scaling or changing systems that feed the data. Upgrades are straight forward.
  • The primary benefit has been reducing the labor of analysis of rules in both audit and administration. Tasks that took hours now take minutes.
For our use case, only FireMon met our needs with the systems we use.

Our primary use case for FireMon was to aid audits of firewall changes and finding weak rules. The base product meets this need 100%. Implementation is easy. Compatibility for all major vendors is present. Support is great. No regrets.

Regular audits are simple. Changing report criteria is possible, but the built-in reports were effective enough.

Using FireMon

10 - Firewall administrators and cyber security analysts are the primary users.
2 - Firewall administrators on our networking team maintain FireMon. The ability to configure firewalls and routers/switches to send data is most important. The application does not require much skill to configure. FireMon technical support is also available for assistance.
  • Business control: mapping requests for change, authorization for change, and the change that was made.
  • Best Practice review: overly permissive rules, shadowed rules, use of "any", etc...
  • Change/impact analysis: changes can be review in FireMon prior to production implementation
  • The ability to add reports monitoring for specific rules that are no longer approved was unexpected, but useful.
  • We may add the module to allow pivot analysis of vulnerability data.
We use the tool frequently and it is integrated into our processes.

Evaluating FireMon and Competitors

  • Product Features
  • Product Usability
  • Analyst Reports
  • Third-party Reviews
Third-party reviews breaking down the features really helped pick a product. We were more interested in analysis than management.

FireMon Implementation

Implementation is fairly simple. Most issues can be resolved by referencing manuals.
Change management was minimal
  • Had to work with FireMon support and another vendor to figure out the configuration on one tool to send data.

FireMon Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
The local FireMon Sales Engineer who supports a different industry is always quick to help and back up support. He's the closest to us. He has just as much ownership for our problems as our assigned staff. Great team work.

Using FireMon

For the most part, using the tool is straight forward. Some of the menus could use some work on usability.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
Requires technical support
  • Once configured, the pre-made reports provide immediate value.
  • The data from the reports are informative and offer insight into remediation of problems.
  • Configuring systems to send data to FireMon may take some effort and troubleshooting. At least one system required co-ordination between support from both vendors.