TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    SAP Process Control

    Score9.3 out of 10
    N/ASAP Process Control Simplifies uses continuous control monitoring, and streamlined testing, and reduces risk with real-time insight into control status and key issues. It can be deployed on premise or in the cloud.N/A
    Pricing
    FirstSpirt CMSSAP Process Control
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FirstSpirt CMSSAP Process Control
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FirstSpirt CMSSAP Process Control
    Considered Both Products
    Rezolve Ai Limited
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    FirstSpirt CMSSAP Process Control
    Security
    Comparison of Security features of FirstSpirt CMS and SAP Process Control
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    SAP Process Control
    -
    Ratings
    Role-based user permissions8.925 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and SAP Process Control
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    SAP Process Control
    -
    Ratings
    API7.819 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and SAP Process Control
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    SAP Process Control
    -
    Ratings
    WYSIWYG editor7.726 Ratings00 Ratings
    Code quality / cleanliness7.626 Ratings00 Ratings
    Admin section8.325 Ratings00 Ratings
    Page templates8.427 Ratings00 Ratings
    Mobile optimization / responsive design8.425 Ratings00 Ratings
    Publishing workflow8.527 Ratings00 Ratings
    Form generator7.823 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and SAP Process Control
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    SAP Process Control
    -
    Ratings
    Content taxonomy7.725 Ratings00 Ratings
    SEO support8.524 Ratings00 Ratings
    Bulk management8.122 Ratings00 Ratings
    Availability / breadth of extensions7.321 Ratings00 Ratings
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of FirstSpirt CMS and SAP Process Control
    Feature
    FirstSpirt CMS
    -
    Ratings
    SAP Process Control
    7.0
    3 Ratings
    5% below category average
    Common repository of GRC items00 Ratings9.83 Ratings
    Risk management00 Ratings6.13 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings5.01 Ratings
    GRC policy management00 Ratings7.83 Ratings
    Incident management00 Ratings6.12 Ratings
    Best Alternatives
    FirstSpirt CMSSAP Process Control
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSSAP Process Control
    Likelihood to Recommend
    8.6
    (30 ratings)
    7.9
    (3 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    FirstSpirt CMSSAP Process Control
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    SAP
    In my opinion, SAP Process Control is well suited for bigger companies with an already mature Internal Control System as well as for bigger companies who want to completely new/redesign the internal control system. The size of the company, as well as the budget, is quite important when thinking about the implementation of SAP Process Control. A smaller company with e.g., 150 people should think more about implementing SAP FCM.
    Incentivized
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    SAP
    • Native connection to SAP applications
    • Automated monitoring process of SAP applications
    • Workflow capabilities for control testing
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    SAP
    • Default delivery of controls could be done by SAP on some basic controls like client openings, password controls, etc
    • The messaging or customization of messages in different workflows is limited, which could be introduced to enhance the product
    • SAP Process control does not have the capability for cloud product monitoring which is required with more SAP cloud products available right now
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    SAP
    No answers on this topic
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    SAP
    No answers on this topic
    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    SAP
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    SAP
    The connectivity with other SAP products out of the SAP GRC suite, like Access Control and so on, was key for the decision. Also we had an already mature SAP System landscape as well as having internal processes that were similar to the SAP Process Control standard processes helped us with the decision to implement SAP Process Control.
    Incentivized
    Read full review
    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    SAP
    • Automated alerts for controls issues
    • Workflow capabilities; however, there's natively only 2 levels of review. More layers would be beneficial.
    Incentivized
    Read full review
    ScreenShots