Fiserv (First Data) - ICICI Merchant Services vs. Fiserv Mortgage Director

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 2.1 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Fiserv Mortgage Director
Score 6.0 out of 10
N/A
Fiserve Mortgage Director replaces easyLENDER, which was sunsetted in 2017 when Fiserv acquired PCLender. Fiserv Mortage Director, the next evolution of those products, is a loan origination system at the core of the Fiserv lending ecosystem designed to streamline lending operations and strengthen the lender's borrower relationships.N/A
Pricing
Fiserv (First Data) - ICICI Merchant ServicesFiserv Mortgage Director
Editions & Modules
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Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant ServicesFiserv Mortgage Director
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant ServicesFiserv Mortgage Director
Best Alternatives
Fiserv (First Data) - ICICI Merchant ServicesFiserv Mortgage Director
Small Businesses
Apple Pay
Apple Pay
Score 8.6 out of 10

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Medium-sized Companies
Apple Pay
Apple Pay
Score 8.6 out of 10

No answers on this topic

Enterprises
Checkout.com
Checkout.com
Score 8.6 out of 10

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User Ratings
Fiserv (First Data) - ICICI Merchant ServicesFiserv Mortgage Director
Likelihood to Recommend
4.7
(7 ratings)
6.0
(1 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant ServicesFiserv Mortgage Director
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
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Fiserv
It is not suited for long term as they are replacing it in the future. It is well suited if you do not wish to have any further enhancements made to it.
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Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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Fiserv
  • Easy to use.
  • Simple screens.
  • Not very complicated
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Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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Fiserv
  • They are sunsetting it without an ETA
  • They are only keeping it up to date for regulations at this time
  • They are not making any more enhancements to the system
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Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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Fiserv
We have compared it (and currently are0 to other systems due to the fact that Fiserv is replacing it.
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Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
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Fiserv
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