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Fiserv (First Data) - ICICI Merchant Services vs. Payactiv

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv (First Data) - ICICI Merchant Services

    Score2.1 out of 10
    N/AFiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A

    Payactiv

    Score8 out of 10
    N/APayactiv, headquartered in San Jose, offers their eponymous platform to enable employees to get financial relief between paychecks, a service the vendor states is needed by two-thirds of the workforce. They give businesses the tools essential to ease the financial stress of their employees and build a higher performing workforce.N/A
    Pricing
    Fiserv (First Data) - ICICI Merchant ServicesPayactiv
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv (First Data) - ICICI Merchant ServicesPayactiv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Fiserv (First Data) - ICICI Merchant ServicesPayactiv
    Considered Both Products
    Fiserv
    No answer on this topic
    Payactiv, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    40%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    No answers on this topic
    Happy with the feature set
    40%
    Happy with the feature set
    2 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Fiserv (First Data) - ICICI Merchant ServicesPayactiv
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fiserv (First Data) - ICICI Merchant ServicesPayactiv
    Likelihood to Recommend
    4.7
    (7 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Fiserv (First Data) - ICICI Merchant ServicesPayactiv
    Likelihood to Recommend
    Fiserv
    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Incentivized
    Read full review
    Payactiv, Inc.
    I think it is well suited because it lets the employees know that the company cares, that we want them to be able to have financial stability, and by doing that we are providing a way for them to access their funds earlier.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Incentivized
    Read full review
    Payactiv, Inc.
    • It is seamless for me and my office staff
    • In all the time we have used it we have never had a problem or issue
    • Does not cost me any time or money
    Incentivized
    Read full review
    Cons
    Fiserv
    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Incentivized
    Read full review
    Payactiv, Inc.
    • I have no suggestions for improvement, it's never been a problem for my office staff and we have never had a complaint from the field staff, which is most of our employees.
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
    Incentivized
    Read full review
    Payactiv, Inc.
    I think Pay Activ is the only tool really we need as a company since it has more than just early access to money but can provide other tools to help you in your financial situation
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
    Incentivized
    Read full review
    Payactiv, Inc.
    • Sorry, not something we track, but I believe it has an impact on worker dignity, they don't have to come to me hat in hand ask for an advance.
    Incentivized
    Read full review
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