Likelihood to Recommend The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
Read full review For medium, to large companies, I have recommended Payline Data.
Read full review Pros Securely stores data on FirstData's servers so that I don't have to worry about the technical details there. Integrates well with WordPress and WooCommerce and provides a seamless user experience. Allows customers to pay while staying on site, rather than leaving and coming back like PayPal. Read full review Payline Data has a great gateway and interface. Most credit card processors use a third party gateway to process payments. I liked that Payline had their own and therefore I didn't have to pay another company additional money. So this saves me money. To be honest it is a good tactical marketing advantage for them as well. If I need to log in and see transactions I log in to their site. The company that I used to work before used the third party, so I can't even remember their name as I rarely visited their site. At first, their gateway interface was very blah. It did the trick, but it was so plain and frankly, it was ugly. They redesigned it several months ago and it looks a lot better now. Very easy to use as well. Their API was very easy to set up. I did have a few questions about it and I was able to get very quick help. They quickly set up my account. This was very important to me. I had tried to contact several credit card processors and had to wait for several of them to return my call. I immediately got a hold of Payline and they had the account set up quickly. Read full review Cons They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team. Constantly finding out there is yet another team that we need to work with to troubleshoot an issue. Read full review I only have one complaint and it is a very simple one and probably easy to fix. But I receive a daily email from them that has my automatic subscription charges that were done early that morning. It shows a summary of the charges and the declines. The declines show a detailed description of what transaction was declined. But the successful charges are not listed. I wish it would list the successful charges as well. The only other thing I wish is, I wish they were free :). But of course, they need to make money. With that being said, I think they are cheaper than some of the ones I have used before. Especially since I use their gateway and don't pay additional gateway fees. Read full review Alternatives Considered First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Read full review Honestly, I don't remember the names of the other credit card processors I have used prior to Paypal and Payline Data. I have used other merchant account services that integrate with the Authorize.net gateway. But Paypal was by far the worst. It was overpriced and integration was a mess as they themselves on their own site had outdated information. I wasn't just using Paypal's regular business account but I also had their merchant account services. Which meant I could process credit cards without people even knowing I was using Paypal. Their merchant card services were very sloppy and the API was a mess to set up. But the worst part of Paypal was their professionalism. On the other hand, Payline Data was easy to set up, cheaper to use and great personal and professional customer service. I felt very well taken care of.
Read full review Return on Investment Our ROI has been very positive Our company has been able to process cash receipts remotely Our processing charges have been lower Read full review They have been easy to get a hold of if I have a question They seem less expensive than some of the other processors I have used. Read full review ScreenShots