TrustRadius

Fiserv (First Data) - ICICI Merchant Services vs. SumUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 3.6 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
SumUp
Score 9.7 out of 10
N/A
SumUp is a financial technology company that enables businesses to accept card payments at the Point-of-Sale or on the go in a simple, secure, and cost-effective way. It offers an end-to-end EMV card acceptance solution built on proprietary hardware and mobile apps. This unique offering enabled SumUp to rapidly expand into 16 markets, including the U.S., Brazil, and Germany, making it the mPOS company with the largest global footprint. The company has gone on to develop a full suite of…
$0
per month
Pricing
Fiserv (First Data) - ICICI Merchant ServicesSumUp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant ServicesSumUp
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant ServicesSumUp
Top Pros
Top Cons
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Fiserv (First Data) - ICICI Merchant ServicesSumUp
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No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv (First Data) - ICICI Merchant ServicesSumUp
Likelihood to Recommend
4.6
(7 ratings)
9.7
(3 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant ServicesSumUp
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
SumUp Inc.
It works very well because the card reader can be easily carried in my bag or the event box that we take to exhibitions. It connects quickly and easily to my phone and we've never had any issues with taking the actual payments. Funds are then transferred to our bank account very quickly. I can't think of any circumstances where it wouldn't work well for us as I haven't experienced any!
NL
Read full review
Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer
Ruby Javaid
Chief Designer
Read full review
SumUp Inc.
  • High pass rate
  • Easy control via portal
  • Values are correctly computed
EP
Eduardo Passos
Chargeback Analyst
Read full review
Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Verified User
Anonymous
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SumUp Inc.
  • The ability to add categories within a category.
Verified User
Anonymous
Read full review
Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Verified User
Anonymous
Read full review
SumUp Inc.
I particularly wanted a reader that had a screen (so the customer could see the amount being paid) and one that offered chip and pin entry as well as contactless. Some of the other providers I looked at didn't have those features. I compared the apps also and SumUp's app offered the nicest, and most easy-to-use, overall experience.
NL
Read full review
Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
SumUp Inc.
  • Satisfactory
  • High approval
  • Low risk of fraud
EP
Eduardo Passos
Chargeback Analyst
Read full review
ScreenShots