13 Ratings
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Score 4.9 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Email & Online Marketing

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    9.0

    Thryv

    90%
    Thryv ranks higher in 7/7 features

    Dynamic content

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Landing pages

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile optimization

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    List management

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Lead Management

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    8.1

    Thryv

    81%
    Thryv ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Data quality management

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Campaign Management

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    9.3

    Thryv

    93%
    Thryv ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Social Media Marketing

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    6.8

    Thryv

    68%
    Thryv ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    9.5
    95%
    8 Ratings

    Social profile integration

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Reporting & Analytics

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    6.6

    Thryv

    66%
    Thryv ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    7 Ratings

    Custom reports

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Platform & Infrastructure

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    8.5

    Thryv

    85%
    Thryv ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Customizability

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Attribute Ratings

    • Thryv is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    3.7

    Fiserv (First Data) - ICICI Merchant Services

    37%
    7 Ratings
    9.5

    Thryv

    95%
    8 Ratings

    Usability

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    9.0

    Thryv

    90%
    2 Ratings

    Support Rating

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    9.9

    Thryv

    99%
    5 Ratings

    Likelihood to Recommend

    Fiserv

    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Read full review

    Thryv

    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Read full review

    Pros

    Fiserv

    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Read full review

    Thryv

    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Read full review

    Cons

    Fiserv

    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Read full review

    Thryv

    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Read full review

    Pricing Details

    Fiserv (First Data) - ICICI Merchant Services

    Starting Price

    Editions & Modules

    Fiserv (First Data) - ICICI Merchant Services editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Thryv

      Starting Price

      Editions & Modules

      Thryv editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Fiserv

        No answers on this topic

        Thryv

        It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
        Read full review

        Support Rating

        Fiserv

        No answers on this topic

        Thryv

        Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
        Read full review

        Alternatives Considered

        Fiserv

        First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
        Read full review

        Thryv

        Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
        Read full review

        Return on Investment

        Fiserv

        • Our ROI has been very positive
        • Our company has been able to process cash receipts remotely
        • Our processing charges have been lower
        Read full review

        Thryv

        • Increased Social Media Presence has kept us in touch with clients
        • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
        Read full review

        Screenshots

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