Fiserv Loancierge vs. Rapport Originations, from Solifi

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Loancierge
Score 8.0 out of 10
N/A
Loancierge for Credit Unions from Fiserv is a loan origination solution offering intuitive navigation, workflows and paperless processing tools to strengthen lending operations, mitigate risk and increase loan efficiency to compete for loan opportunities.N/A
Rapport Originations, from Solifi
Score 6.0 out of 10
N/A
Rapport is an equipment finance origination platform providing deal flow automation for lenders in this space, from Solifi (formerly IDS), headquartered in Minneapolis.N/A
Pricing
Fiserv LoanciergeRapport Originations, from Solifi
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LoanciergeRapport Originations, from Solifi
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv LoanciergeRapport Originations, from Solifi
Top Pros

No answers on this topic

Top Cons
User Ratings
Fiserv LoanciergeRapport Originations, from Solifi
Likelihood to Recommend
8.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
Fiserv LoanciergeRapport Originations, from Solifi
Likelihood to Recommend
Fiserv
It really just could be easier to use. I feel like there is a lot of repetition and things could be smoother between pages. Why do the loans turn red in your queue, no one has ever been able to answer me that.
Read full review
Solifi (formerly IDS)
Rapport works great when used directly with AVImark for patient communication logs. Other systems do not integrate well and you have to copy and paste text message conversations into the patient's chart. Rapport works great for appointment confirmations and automated reminders. Text messages with links to our online forms that get sent with appointment confirmations have reduced the amount of paperwork being completed in the hospital, speeding up the exam times. Rapport does not work well for longer text messages / conversations. The dashboard is hard to view what messages have already been read and responded too, as you have delete conversations on every individual computer. The character limit for text messages also makes messaging annoying for clients to receive multiple texts, and they are not always in order. Scheduling appointments from a client's perspective is also more difficult than with other platforms we have used. It is hard to find the app and get the account set up for a lot of people.
Read full review
Pros
Fiserv
  • connects to Portico
  • Lets you know when someone else is in your loan
Read full review
Solifi (formerly IDS)
  • Being able to have an unlimited number of message templates (others do not)
  • Linking text/email/phone communications directly into the patient's chart in Avimark
  • Appointment confirmations and reminders
Read full review
Cons
Fiserv
  • Missing certain pieces to make it eaiser
  • not everything transfers from one program to antother
  • having to go back and forth between queues instead of the back button
Read full review
Solifi (formerly IDS)
  • Text messaging dashboard
  • Text character limits
  • Layout / design
Read full review
Alternatives Considered
Fiserv
Hubspot is putting everything in Loancierge into it, repetitive for tracking purposes. We also have Portico integrated with Loancierge, they do mesh well most days but some days one is down and you cannot use the other.
Read full review
Solifi (formerly IDS)
The closest match to Rapport we have used in the past is PetDesk (not an option above). We chose to switch to Rapport because we had limited templates with PetDesk and the communications were not directly entered into the patient's chart with that platform
Read full review
Return on Investment
Fiserv
  • I do not see that side of things, i just write the loans and send to underwriting
Read full review
Solifi (formerly IDS)
  • Reduced lobby wait times (forms being completed prior to check in after being automatically texted to client) > better service to clients
  • Increase in in-house pharmacy purchases: texting clients links to our own online store when we receive faxed prescription requests
  • Slightly cheaper than previous client communication system
Read full review
ScreenShots