Fiserv Titan vs. REDCap (Research Electronic Data Capture)

REDCap surveys are very suitable for clinical trials and public health surveys. It's less appropriate for market researches .

• Customization. I can use HTML to change format but there are also a ton of built in functionality for branching logic, matrix configuration, slider scales, etc.
• Security. HIPPA compliance is extremely important for medical research and REDCap ensures our data is safe.
• Variety of use. Being able to send both surveys and create forms for internal use makes the use cases numerous.

Incentivized

• I don't really see many issues with REDCap.

Incentivized

It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen

They respond almost immediately to queries

SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.

Incentivized

• REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
• A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.

Incentivized