Five9 vs. Intradiem
Five9 vs. Intradiem
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | $119 per month | |
Intradiem | Enterprise companies (1,001+ employees) | Intradiem in Alpharetta, Georgia offers their eponymous workforce scheduling optimization software for "Intraday Automation," or scheduling and task adjustments performed within the workday. | N/A |
Five9 | Intradiem | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Intradiem |
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Five9 | Intradiem | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Intradiem | |
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Small Businesses | CloudTalk Score 8.4 out of 10 | 8x8 Contact Center Score 8.4 out of 10 |
Medium-sized Companies | CloudTalk Score 8.4 out of 10 | ![]() Eleveo Score 9.0 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.1 out of 10 | Calabrio WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Intradiem | |
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Likelihood to Recommend | 8.4 (42 ratings) | 9.4 (3 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (6 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Online Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Professional Services | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Five9 | Intradiem | |
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Likelihood to Recommend | ![]() Five9
| Intradiem
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Pros | ![]() Five9
| Intradiem
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Cons | ![]() Five9
| Intradiem
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Likelihood to Renew | ![]() Five9
| Intradiem No answers on this topic |
Usability | ![]() Five9
| Intradiem No answers on this topic |
Reliability and Availability | ![]() Five9
| Intradiem No answers on this topic |
Performance | ![]() Five9
| Intradiem No answers on this topic |
Support Rating | ![]() Five9
| Intradiem No answers on this topic |
Online Training | ![]() Five9
| Intradiem No answers on this topic |
Implementation Rating | ![]() Five9
| Intradiem No answers on this topic |
Alternatives Considered | ![]() Five9
| Intradiem No answers on this topic |
Contract Terms and Pricing Model | ![]() Five9
| Intradiem No answers on this topic |
Scalability | ![]() Five9
| Intradiem No answers on this topic |
Professional Services | ![]() Five9
| Intradiem No answers on this topic |
Return on Investment | ![]() Five9
| Intradiem
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ScreenShots | Five9 Screenshots |