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Fleet Complete vs. Trimble Fleet Mobility

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fleet Complete

    Score7 out of 10
    N/AFleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A

    Trimble Fleet Mobility

    Score9 out of 10
    N/AN/AN/A
    Pricing
    Fleet CompleteTrimble Fleet Mobility
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fleet CompleteTrimble Fleet Mobility
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Fleet CompleteTrimble Fleet Mobility
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.8
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Fleet CompleteTrimble Fleet Mobility
    Likelihood to Recommend
    Fleet Complete
    Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
    Incentivized
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    Trimble
    Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.
    Read full review
    Pros
    Fleet Complete
    • Affordable.
    • Includes a lot of added benefits such as BigRoad.
    Incentivized
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    Trimble
    • Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
    • The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
    • The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
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    Cons
    Fleet Complete
    • Desktop version is very outdated. Needs to be created to work with Macs as well.
    • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
    Incentivized
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    Trimble
    • Transit times are sometimes inaccurate/inconsistent.
    • Software can slow down as a route file undergoes many changes.
    • Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.
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    Likelihood to Renew
    Fleet Complete
    No answers on this topic
    Trimble
    Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
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    Support Rating
    Fleet Complete
    Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
    Incentivized
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    Trimble
    No answers on this topic
    Alternatives Considered
    Fleet Complete
    Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
    Incentivized
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    Trimble
    Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
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    Return on Investment
    Fleet Complete
    • Peace of mind when it comes to hanging assets.
    • We have saved a lot of time when trying to calculate IFTA each quarter.
    Incentivized
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    Trimble
    • Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
    • Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
    • Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.
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