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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flock

    Score9.5 out of 10
    N/AFlock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

    $0

    for teams of 1-20 members

    Suralink

    Score8.5 out of 10
    N/ACPAs can use Suralink to manage PBC request lists, securely transfer documents, and improve the client experience. The Suralink platform combines a dynamic PBC list, assignment workflow, and secure file hosting with the goal of delivering a more efficient and organized engagement.

    $17

    per month per firm user

    Pricing
    FlockSuralink
    Editions & Modules
    Starter
    $0
    for teams of 1-20 members
    Pro
    $6
    per month per user (ideal for teams of 20-100 users)
    Enterprise
    Contact Sales
    for organizations of 100+ members
    Secure File Sharing Plan
    $17
    per month per firm user
    Standard
    $29
    per month per firm user
    Premium
    $39
    per month per firm user
    Offerings
    Pricing Offerings
    FlockSuralink
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    FlockSuralink
    Considered Both Products
    Titan.Mail
    No answer on this topic
    Suralink
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    FlockSuralink
    Project Management
    Comparison of Project Management features of Flock and Suralink
    Feature
    Flock
    7.8
    13 Ratings
    1% above category average
    Suralink
    -
    Ratings
    Task Management8.311 Ratings00 Ratings
    Gantt Charts6.97 Ratings00 Ratings
    Scheduling8.810 Ratings00 Ratings
    Workflow Automation8.011 Ratings00 Ratings
    Mobile Access9.213 Ratings00 Ratings
    Search6.811 Ratings00 Ratings
    Visual planning tools6.48 Ratings00 Ratings
    Communication
    Comparison of Communication features of Flock and Suralink
    Feature
    Flock
    8.4
    13 Ratings
    6% above category average
    Suralink
    -
    Ratings
    Chat9.613 Ratings00 Ratings
    Notifications9.313 Ratings00 Ratings
    Discussions9.213 Ratings00 Ratings
    Surveys8.19 Ratings00 Ratings
    Internal knowledgebase6.77 Ratings00 Ratings
    Integrates with GoToMeeting10.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.06 Ratings00 Ratings
    Integrates with Outlook6.04 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flock and Suralink
    Feature
    Flock
    7.1
    12 Ratings
    12% below category average
    Suralink
    -
    Ratings
    Versioning7.28 Ratings00 Ratings
    Video files6.310 Ratings00 Ratings
    Audio files6.310 Ratings00 Ratings
    Document collaboration8.112 Ratings00 Ratings
    Access control7.39 Ratings00 Ratings
    Advanced security features6.49 Ratings00 Ratings
    Integrates with Google Drive7.07 Ratings00 Ratings
    Device sync8.311 Ratings00 Ratings
    Best Alternatives
    FlockSuralink
    Small Businesses
    Superhuman Docs
    Score8.9 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlockSuralink
    Likelihood to Recommend
    9.4
    (13 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    FlockSuralink
    Likelihood to Recommend
    Titan.Mail
    Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
    Incentivized
    Read full review
    Suralink
    SuraLink makes perfect sense for a CPA firm that works with a number of clients. It provides easy access, and well-presented display of each client and the corresponding files provided. The security of the files is also imperative for sensitive client information. The format of the portal also allows for ease of understanding which files coordinate to what requests. This is in contrast to a something like a "drop-box" in which it is simply a list of files. This may not be the proper product for a smaller operation that only seeks secure file transfers on a non-regular basis. Additionally, for the smaller organizations, the cost may be prohibitive for little to sparing use. In those situations, a more simple secure file transfer options may be more advantageous.
    Incentivized
    Read full review
    Pros
    Titan.Mail
    • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
    • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
    • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
    Incentivized
    Read full review
    Suralink
    • Live open items list for both the engagement team and the client
    • Secure file transfer with ease and customization for alerts
    • Optimal encryption for data security and safety
    Incentivized
    Read full review
    Cons
    Titan.Mail
    • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
    • We used it heavily for about six months and it didn't hit too many other big negative points.
    Incentivized
    Read full review
    Suralink
    • There seems to be a number of situation in which the site is down or experiencing difficulties. This makes it difficult to work with clients and obtain documentation.
    • When uploading a large volume of workpapers, there are occasions in which some or all of the files will not upload properly. This creates additional back and forth and frustration with the client for re-requests or follow-ups.
    • The email notification alerts could be stronger in how they are displayed and how the changes/updates are utilized.
    Incentivized
    Read full review
    Likelihood to Renew
    Titan.Mail
    We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Usability
    Titan.Mail
    It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Support Rating
    Titan.Mail
    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Incentivized
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    Suralink
    No answers on this topic
    Alternatives Considered
    Titan.Mail
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
    Incentivized
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    Suralink
    No answers on this topic
    Return on Investment
    Titan.Mail
    • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
    • We have not missed one calendar event with Flocks integration of our Google Calendar.
    • Being able to cut out or $99/month case management software has saved a ton of money each month.
    Incentivized
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    Suralink
    • Positive - Significantly reduced time searching for files that correspond to audit requests
    • Positive - Reduced time creating list(s) of open items or documents that remain needed from the client, as the portal serves as a "live" request list
    • Positive - Integration with EXCEL for PBC lists of items needed, which removes the need for a special format list to import correctly
    Incentivized
    Read full review
    ScreenShots

    Flock Screenshots

    Product screenshotProduct screenshotProduct screenshot