Flock - A great app for collaboration and communication
February 07, 2020

Flock - A great app for collaboration and communication

Sasha Jacobsen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Flock

The team uses Flock alongside Asana (our primary collaboration tool). We have multiple teams working separately with Asana, and Flock is the one place we can all communicate and coordinate together. So it keeps us all connected and working together even if some members are currently working on different projects.
  • Communication
  • Note Taking
  • More detailed functionality
  • Task Management
  • Quicker communication than email allows for a faster workflow.
  • Integration with Outlook and Calendar keeps everyone on task and up to date with deadlines.
I mainly prefer Asana as a task management tool, but I prefer Flock to Slack for communication. Flock bridges the gap between the two, and I find it's the best niche is for businesses or collaborators who need some integration (drive or calendar) but mostly need it for its chat functionality and keeping everyone on task. If a business need's far more comprehensive task management, then Asana is vastly superior. But if communication and coordination are the main goals then Flock does the job perfectly and seamlessly
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.

Do you think Flock delivers good value for the price?

Yes

Are you happy with Flock's feature set?

Yes

Did Flock live up to sales and marketing promises?

Yes

Did implementation of Flock go as expected?

Yes

Would you buy Flock again?

Yes

Flock is a great communication tool. However, it's in a very competitive space. It offers seamless app integration (i.e., google calendar and drive) to allow for easy use across the platform. It's a great communication tool. However, if you don't need an overloaded app, there are other options out there. And for work purposes, it only covers some of what you need.

Flock Feature Ratings

Task Management
3
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
7
Mobile Access
10
Search
Not Rated
Visual planning tools
Not Rated
Chat
10
Notifications
9
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
9
Versioning
5
Video files
Not Rated
Audio files
Not Rated
Document collaboration
9
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
7