A great alternative to the big players in the market
Anthony Zurica | TrustRadius Reviewer
November 07, 2019

A great alternative to the big players in the market

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Flock

Flock is basically the lifeblood of our firm. We use it daily for communication, calendaring, notes and anything else you can think of. We are a 2 person firm and we are never usually in the office together so it solves the communication problem perfectly. I can't imagine how we organized our notes pre-Flock.
  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
  • Search functionality is great but could always be improved.
  • Maybe some more UI configurations. Allow the end-user to customize more. Color coding always helps.
  • Improve to-do apps. It's somewhat convoluted to use.
  • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
  • We have not missed one calendar event with Flocks integration of our Google Calendar.
  • Being able to cut out or $99/month case management software has saved a ton of money each month.
Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
They use a chat support system and they always respond immediately to my questions.

Do you think Flock delivers good value for the price?

Yes

Are you happy with Flock's feature set?

Yes

Did Flock live up to sales and marketing promises?

Yes

Did implementation of Flock go as expected?

Yes

Would you buy Flock again?

Yes

The elephant in the room is Slack, and I personally think Flock takes the best parts of Slack and improves upon them in a more cost-effective package. It is perfect for a small team. Especially if the team members are rarely together. The mobile app really keeps us all updated in real-time.

Flock Feature Ratings

Task Management
9
Scheduling
9
Workflow Automation
7
Mobile Access
8
Search
8
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
6
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
9
Integrates with Outlook
Not Rated
Versioning
9
Video files
9
Audio files
9
Document collaboration
9
Access control
9
Advanced security features
9
Integrates with Google Drive
9
Device sync
9