What users are saying about
6 Ratings
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Score 9.8 out of 100
5 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Flokzu Cloud BPM

Easy to track status of tasks.Great to use collaborate between remote teams.Useful for follow up and managing deadlines, with alarms functionality.Detailed and clear information in standard or customized reports.
Federico Mateos Buckstein | TrustRadius Reviewer

ServiceNow App Engine

  1. Allocation of work within team
  2. Set priority for task
  3. Tracking of task
  4. Monitoring of SLA is best
Less appropriate if replying via ServiceNow App Engine on tickets, needs to be more user friendly, sometimes it takes time to integrate the status of the tickets.
Puneet Pandey | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Flokzu Cloud BPM
9.9
ServiceNow App Engine
Dashboards
Flokzu Cloud BPM
9.9
ServiceNow App Engine
Standard reports
Flokzu Cloud BPM
9.9
ServiceNow App Engine
Custom reports
Flokzu Cloud BPM
9.9
ServiceNow App Engine

Process Engine

Flokzu Cloud BPM
9.4
ServiceNow App Engine
Process designer
Flokzu Cloud BPM
9.9
ServiceNow App Engine
Process simulation
Flokzu Cloud BPM
8.6
ServiceNow App Engine
Business rules engine
Flokzu Cloud BPM
8.9
ServiceNow App Engine
SOA support
Flokzu Cloud BPM
9.8
ServiceNow App Engine
Process player
Flokzu Cloud BPM
8.2
ServiceNow App Engine
Support for modeling languages
Flokzu Cloud BPM
9.9
ServiceNow App Engine
Form builder
Flokzu Cloud BPM
9.9
ServiceNow App Engine
Model execution
Flokzu Cloud BPM
9.9
ServiceNow App Engine

Collaboration

Flokzu Cloud BPM
9.9
ServiceNow App Engine
Social collaboration tools
Flokzu Cloud BPM
9.9
ServiceNow App Engine

Content Management Capabilties

Flokzu Cloud BPM
9.9
ServiceNow App Engine
Content management
Flokzu Cloud BPM
9.9
ServiceNow App Engine

Pros

Flokzu Cloud BPM

  • Easy of use, for a geographically distributed team.
  • Agility. We can model, deploy and adjust (modify) business process by ourselves, in minutes.
  • Flexibility, to add new processes (what we do all the time).
  • Great support from the Flokzu team, every-time we needed it.
Virginia González | TrustRadius Reviewer

ServiceNow App Engine

  • Integration with Outlook
  • Integration with ERP
  • Followup function
  • SLA tracker
  • Load tracker
  • Filtering of load
Puneet Pandey | TrustRadius Reviewer

Cons

Flokzu Cloud BPM

  • We don't have major issues with Flokzu.
Hector Arritorena | TrustRadius Reviewer

ServiceNow App Engine

  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Puneet Pandey | TrustRadius Reviewer

Usability

Flokzu Cloud BPM

Flokzu Cloud BPM 8.6
Based on 2 answers
Flokzu is very easy to use without having any knowledge of programming
Asadullah Rahimi | TrustRadius Reviewer

ServiceNow App Engine

No score
No answers yet
No answers on this topic

Support Rating

Flokzu Cloud BPM

Flokzu Cloud BPM 9.9
Based on 3 answers
Nice people both on chat and e-mail, always willing to help us.
Federico Mateos Buckstein | TrustRadius Reviewer

ServiceNow App Engine

No score
No answers yet
No answers on this topic

Alternatives Considered

Flokzu Cloud BPM

Lazaro Heredia Manso | TrustRadius Reviewer

ServiceNow App Engine

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
Puneet Pandey | TrustRadius Reviewer

Return on Investment

Flokzu Cloud BPM

  • It really helped to coordinate our distributed sales team.
  • Flokzu also helped to streamline administrative tasks, like invoicing and payment tracking from other countries.
Virginia González | TrustRadius Reviewer

ServiceNow App Engine

  • Ease of doing work
  • Ease of monitoring work/task status
  • Monitoring SLA and TAT
  • Time saver
Puneet Pandey | TrustRadius Reviewer

Screenshots

Pricing Details

Flokzu Cloud BPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Flokzu Cloud BPM Editions & Modules

Edition
Starter$50.001
Standard$15.002
Premium$21.003
  1. Unlimited Users - 50 Process instances per month - 1 Gb storage - 1 Public Form - 5 Databases - 1 Custom Report
  2. Per User - 1,000 Process instances per month - 10 Gb storage - 5 Public Forms - Unlimited Databases - 10 Custom Reports
  3. Per User - Unlimited Process instances - Unlimited storage - Unlimited Public Forms - Unlimited Databases - Unlimited Custom Reports
Additional Pricing Details
We offer Special pricing for educational institutions & nonprofit organizations. To apply, please get in touch with us. We also work with large organizations and offer a volume discount for teams of 50+ people. Contact us for a quote.

ServiceNow App Engine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ServiceNow App Engine Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Flokzu Cloud BPM
9.9
ServiceNow App Engine
9.0

Usability

Flokzu Cloud BPM
8.6
ServiceNow App Engine

Support Rating

Flokzu Cloud BPM
9.9
ServiceNow App Engine

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