FlowUp vs. Zendesk Suite
FlowUp vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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FlowUp | N/A | FlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM… | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
FlowUp | Zendesk Suite | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $300 Per use | Optional | ||||||||||||||
Additional Details | There will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number | — | ||||||||||||||
More Pricing Information |
FlowUp | Zendesk Suite | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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FlowUp | Zendesk Suite | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
FlowUp | Zendesk Suite | |
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Likelihood to Recommend | 10.0 (7 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
FlowUp | Zendesk Suite | |
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Likelihood to Recommend | FlowUP | Zendesk |
Pros | FlowUP | Zendesk |
Cons | FlowUP | Zendesk |
Likelihood to Renew | FlowUP No answers on this topic | Zendesk |
Usability | FlowUP No answers on this topic | Zendesk |
Reliability and Availability | FlowUP No answers on this topic | Zendesk |
Performance | FlowUP No answers on this topic | Zendesk |
Support Rating | FlowUP No answers on this topic | Zendesk |
Online Training | FlowUP No answers on this topic | Zendesk |
Implementation Rating | FlowUP No answers on this topic | Zendesk |
Alternatives Considered | FlowUP | Zendesk |
Return on Investment | FlowUP | Zendesk |
ScreenShots | FlowUp Screenshots | Zendesk Suite Screenshots |