Flywire vs. Radial Omnichannel Technology

Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.

Incentivized

Support, will help with implementation and throughout the client to company relationship

Incentivized

• Online payment capture is huge! And it's secured.
• Contracts get signed extremely fast using Sertifi.
• You receive an email notification once the customer signs, to know the transaction is complete.
• You also receive a notification when the customer 'views' the agreement.

Incentivized

• Support is the best
• Deliverability Support/ISP relationships
• Ease of use - powerful tool

Incentivized

• Still needs improvement in setting permissions for who in the organization can see full credit card numbers.
• Could use additional backup material for disputes with credit card companies.

Incentivized

• Potentially a mobile app for businesses/companies to update on the fly (ease of accessibility)
• At times support if [dealing with a] small project, it can take awhile with additional mone - although money to scale less than competitors

Incentivized

PandaDoc, DocuSign. Honestly they all seem to work for what we were looking for, but Sertifi was a good price and an easy implementation, our use case was probably too basic to really find holes in any of the products in the space because they all seemed to be able to handle the basics that we needed.

Incentivized

In the top 2 Top for support costs (lowest)

Incentivized

• Great feedback from end clients - prior to Sertifi, we were manually creating PDFs and documents as well as mailing them for signature. This new process has increased our return time incredibly!
• Prior to Salesforce, potential recipients were sending emails in as requests that were being tracked in an Excel spreadsheet. Now we have the process automated where they can submit everything online, a document get auto-generated and auto-sent out 10 days later. We've saved SO much time because of this newfound efficiency!

Incentivized

• Best support
• Low CPM rates
• High ROI tool to support marketing efforts.

Incentivized