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Flywire is an easy to use option for international wire transfers / payments
April 07, 2022

Flywire is an easy to use option for international wire transfers / payments

David Chang | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Flywire

At the educational institution in which I work, students (in particular, international students) use our wiring payment option (Flywire) to make payment for the tuition of their classes. So far the use of this payment option has been smooth; however, there seems to be a delay in the data that gets reported to us (a few days, maybe) after a wire transfer has been made. So, if a student has an upcoming payment deadline to pay for classes, that student sometimes is notified by our school that he/she still hasn't paid in a timely manner and may get dropped from their classes due to non-payment, but the student may insist that payment was in fact made. Also, if an amount is paid for that is larger than the outstanding balance, the overpaid amount gets wired back to the source from which it came; however, sometimes the student has that done intentionally in order to have some monetary credit in their account balance with our school.
  • It accepts a wire transfer from virtually all nations outside the U.S.
  • The customer service support is helpful.
  • Once payment information in our system is updated, it allows for payment for classes from overseas to run smoothly.
  • Delay time could be shortened between the actual time of payment and the confirmation of payment.
  • It could allow for the payer to pay more than the outstanding balance without rejecting additional amounts of money.
  • Refund information by way of Flywire is a little vague.
  • International payment options
  • Customer support
  • Confirmation of payment for both the organization and for the student / payer
  • Cannot think of any negative impact
  • A good number of students are using Flywire to pay for their classes, so it is growing in popularity
  • It reduces the amount of foot traffic at the cashier / payment office when it comes to issues involving payment of classes.

Flywire is relatively simple to use with much quicker response time when it comes to customer support.

Do you think Flywire delivers good value for the price?

Yes

Are you happy with Flywire's feature set?

Yes

Did Flywire live up to sales and marketing promises?

Yes

Did implementation of Flywire go as expected?

Yes

Would you buy Flywire again?

Yes

Microsoft Teams, Microsoft Office 2016 (discontinued), Google Drive
Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.