TrustRadius
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.https://dudodiprj2sv7.cloudfront.net/product-logos/7k/BQ/1JTSXE7RKG10.PNGPandaDocTake Your Sales Collateral To The Next Level2018-11-15T19:17:26.201ZAs power-users and implementors of PandaDoc, we're intimately involved with the software in multiple applications. As users, our entire agency works in PandaDoc on a daily basis. Sales leverages the seamless integration with our CRM to originate, customize, and present sales documents and contracts with new clients. Once new clients are onboarded, our operations team leverages PandaDoc to create marketing, web, and sales enablement plans. Our fulfillment teams reference those docs for project plan creation and deliverable tracking.
Our Sales Enablement team works with client's sales systems. We stand up and build out PandaDoc environments for our clients, integrating the technology with their CRM. Once integrated, we stand alongside them for training and application, helping them create collateral for every step in the sales process.
PandaDoc has been a tremendously powerful technology that we depend on to solve for both ourselves, and our clients.,PandaDoc is great for building dynamic proposal templates and pitch decks. New documents can be created directly from these templates, making customization easy and efficient.
PandaDoc has the ability to manage large content libraries and product catalogs. The ability to reference and inject elements from these tools makes proposal building a snap.
The integration capabilities are fantastic. The ability to originate sales docs directly from CRM records and have that 'event' time-stamp into the contact record is great. Then, as documents are sent and engaged with the history of that engagement is also time-stamped to the contact record. This gives sales great insights into the activity which trigger them into the actual document for deeper engagement history.,PandaDoc needs to improve the presentation capabilities. There is heavy application for sharing a document on a screen share meeting before it's sent. PandaDoc lacks presentation capabilities.
PandaDoc needs to improve their integration with other software partners. The ability to load videos into documents is great, but they don't accommodate top video platforms like 23 and Vidyard yet. This is overdue.
They need to improve their value beyond the sale. There is opportunity to expand their value into operations and fulfillment, beyond the current ability to capture payments.,10,Over their first 12 months since implementing PandaDoc, Revenue River realized some amazing lift across all metrics within the sales cycle:
223% increase in closed-won revenue
45% increase in the number of deals closed
56% increase in the number of deals created,HelloSign, Proposify and DocuSign,LeadGnome, DataboxEric PrattGreat tool for Online proposals and clsoing sales on the fly!2018-09-17T17:18:20.193ZWe use PandaDoc for our proposals and service agreement signatures. All client docs for signature are sent and managed via this program. It is used in Marketing, Sales, and HR. PandDoc has streamlined our sales process by reducing the closing time from several days to less than a day on most service client agreements. Allowing us to send electronic proposals and capturing a signature on the service agreement in a matter of minutes and usually why we are still on the phone with the client.,Ease of presentation online.
Reduces closing time.
Allows for ease of signature capture.
Storage and management of pending and closed proposals and contracts.,We have been with them since they were QuoteRoller. So we have seen tons of improvements. One of the issues is sometimes creating templates can be cumbersome. However, this functionality has drastically improved over the years.
Better phone ap for signature capture in the field.
Searching for docs in all windows would be a big help. Currently, the dashboard does not allow for search capabilities of the database. You must go into the documents database to search.,10,Reduced closing time on sales.
Streamlines the proposal process for inside sales by increasing productivity and reducing workload.
Allows for a streamlined documents management electronic paperflow and signature capture.,SignNow and DocuSign,SharpSpring, G Suite, Microsoft Office 365,3,1,Marketing
Closing sales
HR Docs and signature capture.,Streamline sales process
Helps manage HR docs with times stamps and signature capture.
Analytics of prospect interactions on proposals.,Grow our online sales process.
Increase user engagement.
Send docs for client acknowledgement.,10Brock BruceA Streamlined Solution for RFPs2018-11-08T20:15:50.930ZOur Sales, Business Development and Marketing Teams all use PandaDoc, primarily to respond to RFPs/RFIs, but we also use the platform to quickly create assets, cover pages, and infographics.
We initially assessed PandaDoc as a way to streamline our RFP/RFI response process, which typically took us weeks and months. Our data, pricing tables, technical documentation, and regularly-used content was spread out in different repositories, making it difficult to respond in a timely manner.,PandaDoc helps to streamline content in a single platform
Allows users to store frequently used content in a content library for easy addition with 'drag-and-drop' functionality
Uses templates for the ability to create multiple types of responses/assets
Lets users upload their logos and brand colors for an on-brand look and feel,Unless you're on the enterprise tier, collaboration is non-existent. When we work on a response, we still have to work out of a Google Doc and then export the items into PandaDoc. A recent GDoc-PandaDoc integration makes this easier, but it's still not native.
While we appreciate the approvals workflow, if someone on this workflow is not available, there's no way to bypass it and still send to the customer/prospect on time. We simply don't use this feature.
We also don't use the signature function as we're integrated with DocuSign.,10,Our RFP/RFI response rate has risen by 40%
Our close rate has increased by 25%
We have streamlined our response rate, reducing RFP response time from months and weeks to days!,Google Drive,HubSpot,15,5,RFP/RFI response
Pricing proposals
Asset generation,Designing assets such as Infographics, whitepapers, case studies
Testing usage of short-format win wires,10Romy RibitzkyPandaDoc - Peace and Harmony in Document Creation2018-07-13T19:33:34.750ZPandaDoc is being used primarily by our sales team to generate proposals, quotes, and statements of work for our customers and prospective customers. We use PandaDoc as an integration with our HubSpot CRM to allow sales to create proposals much faster. What used to be a manual, time-consuming process that would take several days to complete now takes less than a single day, including going through 2 different levels of approval before being sent to the customer. In addition, using PandaDoc has allowed us valuable analytics into what our clients and prospective clients are interested in by showing us what pages of the proposal they are viewing, how long they spend viewing that page, and how many times they have viewed the page and proposal overall. Finally, PandaDoc sends automatic reminders until the document is signed, taking some of the follow-ups off of sales.,Efficient - PandaDoc is a very efficient and easy to use tool to create a variety of documents and send them electronically for review and signature. By using their template to document hierarchy, you are able to create base templates that drive your documents, allowing you to save a significant amount of time in the document creation process. In addition, the built-in, customizable approval workflow removes the manual task of emailing a document for review/approval and automates this task.
Integrations - Currently we use PandaDoc as an integration with our CRM, HubSpot. This allows our sales team to use one system to manage the customer relationship and create quotes from the Company, Contact, or Deal record within HubSpot. This provides incredible visibility into the entire relationship with the customer by minimizing the systems that are needed, thus saving time. Analytics - PandaDoc does an excellent job of providing detailed analytics on documents that are created and sent. This applies to not only internal audit trails but external analytics around whether the prospect has viewed or downloaded the document. In addition, you can drill down to see how many times the document has been viewed and/or downloaded as well as detailed, page by page analysis of how long they spent on each page of the document. This helps guide follow up conversations for our sales reps as they have the insight to where the customer is spending a majority of their time and can prepare for any potential objections that might come up.
Automation - In today's business environment, doing more with less is a way of life. By using PandaDoc, we took a very manual, labor-intensive process and automated 95% of the proposal creation process that we go through. As a small company, we generate several hundred proposals a year and by automating this process, we dropped the time it took to develop a proposal and get a proposal approved by our QA group down from 2-3 hours to less than an hour. That increased time savings based on automating a majority of the tasks related to creating a proposal allows our sales team to spend more time face to face with our customers, leading to an increase in sales.
Analytics - PandaDoc does an excellent job of providing detailed analytics on documents that are created and sent. This applies to not only internal audit trails but external analytics around whether the prospect has viewed or downloaded the document. In addition, you can drill down to see how many times the document has been viewed and/or downloaded as well as detailed, page by page analysis of how long they spent on each page of the document. This helps guide follow up conversations for our sales reps as they have the insight to where the customer is spending a majority of their time and can prepare for any potential objections that might come up.,Customization - While you can customize your templates and documents very easily, customizing the user interface of the program is a bit challenging. For example, before our proposals go out to a client, they must go through 2 levels of approval before being sent. On the dashboard, there is a tab for "Approval" but for our unique situation, having the option to customize and add a second "Approval" box would be nice. Certainly not a deal breaker by any means but would just be nice.
Editor - The editor to create templates, documents, and your content library isn't the most user-friendly unless you have some basic CSS knowledge and feel comfortable digging into the code. For example, when you add a table to PandaDoc, you cannot easily manipulate the cells to merge some but not others without going into the CSS. Again, not a deal breaker but the ability to have more features in the editor would be nice.
Limited Roles - Unless you are on the Enterprise version, you are kind of stuck with the standard roles that PandaDoc has in their system. The challenge with this is that these roles are not editable at all. An example of this is for the "Member" role, which would be like a user type of role. This role is pre-configured so that members cannot see other members documents. There is no way to change this unless you either upgrade to Enterprise or you enhance everyone's member role to Manager. The problem with this is that Manager provides a significant amount of functionality that we are not completely comfortable with providing to our sales reps. There should be an easier solution to adjusting small permissions like being able to see other documents that have been created.,10,Time Savings - By using PandaDoc, we were able to cut our time from document creation to being sent to our prospect by 66%
Productivity - In the 3 months we have been using PandaDoc for all of our proposal creation, we have actually increased the number of proposals that we have created by about 30%
Cost Savings - Before PandaDoc, we were considering building an in-house solution to create proposals. By the time that we figured in development costs, we are able to use PandaDoc for the next 16 years and reap the benefits of their continued product support versus developing version 1 of our own solution in-house.,Proposify,HubSpot, HubSpot CRM, HubSpot Sales, SlackGeoff YeagleyPandaDoc gets 5 stars from our Web Services Company2018-07-27T13:32:13.170ZWe use PandaDoc for all sales outlines, proposals, contract and ACH forms for payment. It is very easy for anyone to use and we love the feature of being able to use a template for recurring contract details. It streamlines the signature process as well as provides a central location for the documents to be stored.,Reminder emails are able to be sent without you needing to attach the documents needing a signature.
Highlights the areas that the client will need to complete. Then you get a notification that it was signed and ready for your signature.
We love that fact that it will send a copy of the signed contract to both users and we can provide updates on the same contract as needed and it will request for a new signature noting the changes.,I don't see much room for improvement needed as we love it!,10,Return in timely response to contracts, signed documents are delivered quickly and can be accessed by the client directly.,,QuickBooks Pro, Zendesk, ZoomSusan Cagle
Unspecified
PandaDoc
28 Ratings
