Flywire vs. WeTravel

Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.

Incentivized

I would highly recommend WeTravel to other fitness instructors and studio owners looking to help organize their retreat registration websites, information, and make payment processing simple and easy!

Incentivized

• Online payment capture is huge! And it's secured.
• Contracts get signed extremely fast using Sertifi.
• You receive an email notification once the customer signs, to know the transaction is complete.
• You also receive a notification when the customer 'views' the agreement.

Incentivized

• Customer Service is top notch and incredibly responsive to any tech issues or questions.
• WeTravel is constantly improving their softwares’ functionality and adding new features for payment collection in multiple currencies, vendor payouts, registrant information collection, etc.
• Their fees are only about 1% of your trip’s revenue, which is much less than Square or PayPal.

Incentivized

• Still needs improvement in setting permissions for who in the organization can see full credit card numbers.
• Could use additional backup material for disputes with credit card companies.

Incentivized

• Refunds. I'd like to be able to refund any amount of the trip cost, not just payments in full. For example, someone puts down a $500 trip deposit. WeTravel only gives me the option to refund that $500 in full, not partially.

Incentivized

PandaDoc, DocuSign. Honestly they all seem to work for what we were looking for, but Sertifi was a good price and an easy implementation, our use case was probably too basic to really find holes in any of the products in the space because they all seemed to be able to handle the basics that we needed.

Incentivized

WeTravel is far superior to PayPal. Their fees are much less, and they offer so much more than just payment processing. They are a huge asset in helping me manage all the retreats we run, organize information and room availability, and process payments

Incentivized

• Great feedback from end clients - prior to Sertifi, we were manually creating PDFs and documents as well as mailing them for signature. This new process has increased our return time incredibly!
• Prior to Salesforce, potential recipients were sending emails in as requests that were being tracked in an Excel spreadsheet. Now we have the process automated where they can submit everything online, a document get auto-generated and auto-sent out 10 days later. We've saved SO much time because of this newfound efficiency!

Incentivized

• Since their fees are minimal (about 1%), we've been able to save money vs. if we went with other payment processers like PayPal or Square.

Incentivized