FocusPoint eCommerce vs. IBM Digital Commerce

I think FocusPoint eCommerce is an excellent fit for any wholesale business with simple or complex sales processes, inside and/or outside sales teams, and SAP integration. It's not just an eCommerce platform for us. It is an extension of SAP that allows us to do all front-end sales in one place using real-time inventory. They have been a perfect fit for us!

Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion

Incentivized

• Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
• Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
• Robust. The software is robust once it's up and running since it depends on WAS.
• Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.

Incentivized

• It still uses EJBs, need to move to latest technologies for persistance
• Promotion module customizations needs to more easy
• Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added

Incentivized

The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.

Incentivized

The function of our site was built on what we needed for our business, which makes the usability much easier on our administrative employees, sales reps, and customers. It also helps when you can reach out to anyone at FocusPoint eCommerce and they guide you through any challenge that you encounter!

Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system

Incentivized

• FocusPoint eCommerce has had a significant impact on our internal/administrative day-to-day operations. With the integration of SAP and implementing custom workflows, our processes in the warehouse, accounting, customer service, and sales departments are more efficient and streamlined. A conservative estimate is that we've reduced administrative labor by approximately 8–10 hours per week! As an operations manager, this has made my work days less stressful and our employees happy.

• We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
• We were able to roll it out on several websites in quick secessions due to the platform's features.
• We were able to plan a solid road map given repeatable projects.

Incentivized