What users are saying about
21 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

IBM Digital Commerce

Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
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Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.2
Product catalog & listings
IBM Digital Commerce
8.5
Product management
IBM Digital Commerce
7.5
Bulk product upload
IBM Digital Commerce
9.0
Branding
IBM Digital Commerce
7.5
Mobile storefront
IBM Digital Commerce
6.0
Product variations
IBM Digital Commerce
7.5
Website integration
IBM Digital Commerce
8.5
Visual customization
IBM Digital Commerce
7.5
CMS
IBM Digital Commerce
3.0

Online Shopping Cart

IBM Digital Commerce
8.7
Abandoned cart recovery
IBM Digital Commerce
9.0
Checkout user experience
IBM Digital Commerce
8.5

Online Payment System

IBM Digital Commerce
7.5
eCommerce security
IBM Digital Commerce
7.5

eCommerce Marketing

IBM Digital Commerce
6.7
Promotions & discounts
IBM Digital Commerce
7.0
Personalized recommendations
IBM Digital Commerce
5.5
SEO
IBM Digital Commerce
7.5

eCommerce Business Management

IBM Digital Commerce
7.9
Multi-site management
IBM Digital Commerce
8.5
Order processing
IBM Digital Commerce
8.5
Inventory management
IBM Digital Commerce
8.0
Shipping
IBM Digital Commerce
7.0
Custom functionality
IBM Digital Commerce
7.5

Pros

  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
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Cons

  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
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Likelihood to Renew

IBM Digital Commerce8.0
Based on 2 answers
We have the manpower resources to work in WebSphere Commerce. It is not very easy to get good WebSphere Commerce resources.
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Alternatives Considered

Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions where we need to do considerable of customization to implement these functionalities
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Return on Investment

  • E-commerce implementation using Websphere commerce greatly helped in increasing online sales
  • It greatly helps in building the brand value
  • Websphere commerce license cost is a bit high compared to other e-commerce tools
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Pricing Details

IBM Digital Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details