What users are saying about
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Likelihood to Recommend

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong profile photo

Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.6
Product catalog & listings
IBM Digital Commerce
8.0
Product management
IBM Digital Commerce
8.0
Bulk product upload
IBM Digital Commerce
8.0
Branding
IBM Digital Commerce
8.0
Mobile storefront
IBM Digital Commerce
8.0
Product variations
IBM Digital Commerce
8.0
Website integration
IBM Digital Commerce
8.0
Visual customization
IBM Digital Commerce
8.0
CMS
IBM Digital Commerce
4.0

Online Shopping Cart

IBM Digital Commerce
6.0
Abandoned cart recovery
IBM Digital Commerce
6.0
Checkout user experience
IBM Digital Commerce
6.0

Online Payment System

IBM Digital Commerce
6.0
eCommerce security
IBM Digital Commerce
6.0

eCommerce Marketing

IBM Digital Commerce
7.0
Promotions & discounts
IBM Digital Commerce
7.0
Personalized recommendations
IBM Digital Commerce
7.0
SEO
IBM Digital Commerce
7.0

eCommerce Business Management

IBM Digital Commerce
6.2
Multi-site management
IBM Digital Commerce
8.0
Order processing
IBM Digital Commerce
5.0
Inventory management
IBM Digital Commerce
6.0
Shipping
IBM Digital Commerce
6.0
Custom functionality
IBM Digital Commerce
6.0

Pros

IBM Digital Commerce

  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
No photo available

Cons

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
No photo available

Likelihood to Renew

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
No photo available

Alternatives Considered

IBM Digital Commerce

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
No photo available

Return on Investment

IBM Digital Commerce

  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Joel Ong profile photo

Pricing Details

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison