FogBugz vs. WebStorm

FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.

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Groups that use a [variety] of development environments (.net, python, web), Jebrain's products and Webstorm, in particular, are a great choice for productivity. If your developers are accustom to another IDE it might be better for all to sync on the same one. I wouldn't take the cost aspect as a consideration. A productive developer is far more important.

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• Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
• The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
• Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.

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• Includes a built in spell checker to eliminate time wasted searching for small mistakes.
• Provides a drop down menu of options complete with keyboard shortcuts that allow for streamlined programming.
• Identifies when variables are named differently, allowing for cohesive work without the scrolling.

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• The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
• There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
• There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.

• The popup file search sometimes frustrates me. It caps the number of results, and sometimes it isn't clear that it simply stopped looking. I also used to have trouble finding string occurrences that I knew were in my project, but I think they've made improvements in this area recently.
• Being a AAA IDE, WebStorm can be a memory hog. If I don't kill it every few days, it can get really slow. I would love to see performance improvements.
• Speaking of performance, WebStorm can take a long time to launch. I'd like to see improvements in launch times.

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It's an irreplaceable part of my toolkit and isn't that expensive per year.

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Great in debugging, testing, developing and maintaining softwares in a number of languages. Great support for many languages and their syntaxes. Great support of many third party extensions and plugins like GIT and html plugins. The RAM usage of WebStorm however could be really improved, it literally takes almost all of the RAM of my machine with 16GB RAM

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I gave this rating because I have never needed their customer support, which is the highest level of support I suppose. When a product works just fine out of the box and everything you may need is well documented, it's a paradise for the customer. But I've seen some questions asked on their portal, and I've seen thorough answers given to the questions and the willingness to support the customer with follow-ups and everything else.

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Highly recommend the JetBrains Toolbox, it remembers your recent projects and launches from the task bar.

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I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time

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I think WebStorm is way ahead of open-source editors. Please don't get me wrong, I love open-source. But the other free editors have a lot of configuration which blocks my whole coding experience. Take "Atom" for example. I used it for about 3 months, but in that time I had to update the plugins hundreds of time, and for every little thing (e.g. linter) I had to download a community plugin, and with each plugin atom would get a little slow. Take "Eclipse" for another example, which is very suited for Java, but not so suited for JavaScript. Sublime was good, but WebStorm comes with many exciting features that I did not find in sublime/notepad.

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• Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
• Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression

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• Saves lot of time when we are finding the text or files.
• Easy to work with for support projects.
• Nice code completion feature.
• It's all in one solution for both front end, back end and database solution to work with.
• Initial learning curve is required to use the workbench.
• Documentation can be improved better probably adding videos, would be helpful for visual person.

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