TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FogBugz

    Score7 out of 10
    N/AA software project management system used to plan, track and release great software with this lightweight and customizable system that integrates into any project management workflow. FogBugz is designed for software development teams and includes all the project management tools developers need straight out of the box. Users can: Track projects from start to finish - With tasks and subtasks for each case with required details and track them to ensure…

    $62

    per month

    Scoro

    Score8 out of 10
    Small Businesses (1-50 employees)
    Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…

    $23.90

    per month per user

    Pricing
    FogBugzScoro
    Editions & Modules
    3 Years
    $62
    per month
    2 years
    $64
    per month
    1 Year
    $68
    per month
    Monthly
    $75
    per month
    Core
    $23.90
    per month per user
    Growth
    $38.90
    per month per user
    Performance
    $59.90
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    FogBugzScoro
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUp to a 16% discount available for annual pricing.
    More Pricing Information
    Best Alternatives
    FogBugzScoro
    Small Businesses
    Sentry
    Score8.8 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Planview AdaptiveWork
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FogBugzScoro
    Likelihood to Recommend
    7.0
    (4 ratings)
    4.1
    (2 ratings)
    User Testimonials
    FogBugzScoro
    Likelihood to Recommend
    IgniteTech
    FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.
    Incentivized
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    Scoro
    Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
    Incentivized
    Read full review
    Pros
    IgniteTech
    • Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
    • The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
    • Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.
    Incentivized
    Read full review
    Scoro
    • Great interface and user experience
    • Fast, informative and compact platform
    • Great invoicing and reminders system
    Incentivized
    Read full review
    Cons
    IgniteTech
    • The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
    • There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
    • There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.
    Read full review
    Scoro
    • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
    • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
    Incentivized
    Read full review
    Alternatives Considered
    IgniteTech
    I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time
    Incentivized
    Read full review
    Scoro
    We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
    Incentivized
    Read full review
    Return on Investment
    IgniteTech
    • Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
    • Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression
    Incentivized
    Read full review
    Scoro
    • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
    • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
    Incentivized
    Read full review
    ScreenShots

    Scoro Screenshots

    Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metricsScreenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and moneyScreenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about itScreenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating workScreenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growthScreenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error