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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Sage 100cloud

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.N/A
    Pricing
    FollowUp CRMSage 100cloud
    Editions & Modules
    No answers on this topic
    Sage 100 ERP Standard
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Advanced
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Premium
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Online
    $0
    Per User per Month
    Offerings
    Pricing Offerings
    FollowUp CRMSage 100cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FollowUp CRMSage 100cloud
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FollowUp CRMSage 100cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Sage 100
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Sage 100
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Sage 100
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Sage 100
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Sage 100
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Sage 100
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Sage 100
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Sage 100
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Sage 100
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Sage 100
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Sage 100
    3.8
    11 Ratings
    66% below category average
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings3.68 Ratings
    Plug-ins00 Ratings3.911 Ratings
    Security
    Comparison of Security features of Followup CRM and Sage 100
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Sage 100
    9.1
    18 Ratings
    8% above category average
    Single sign-on capability10.08 Ratings9.817 Ratings
    Role-based user permissions10.07 Ratings8.317 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Sage 100
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Sage 100
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Sage 100
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Sage 100
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Sage 100
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Sage 100
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    7.9
    10 Ratings
    5% above category average
    Pay calculation00 Ratings7.110 Ratings
    Benefit plan administration00 Ratings6.18 Ratings
    Direct deposit files00 Ratings9.510 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    6.8
    20 Ratings
    10% below category average
    Dashboards00 Ratings8.213 Ratings
    Standard reports00 Ratings6.319 Ratings
    Custom reports00 Ratings5.818 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    7.2
    20 Ratings
    7% below category average
    Accounts payable00 Ratings8.120 Ratings
    Accounts receivable00 Ratings8.416 Ratings
    Global Financial Support00 Ratings4.76 Ratings
    Primary and Secondary Ledgers00 Ratings7.29 Ratings
    Journals and Reconciliations00 Ratings8.110 Ratings
    Configurable Accounting00 Ratings7.78 Ratings
    Standardized Processes00 Ratings7.68 Ratings
    Inventory Management
    Comparison of Inventory Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    8.3
    14 Ratings
    4% above category average
    Inventory tracking00 Ratings8.214 Ratings
    Automatic reordering00 Ratings8.510 Ratings
    Location management00 Ratings8.08 Ratings
    Order Management
    Comparison of Order Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    7.8
    13 Ratings
    2% below category average
    Pricing00 Ratings8.113 Ratings
    Order entry00 Ratings7.613 Ratings
    Credit card processing00 Ratings8.812 Ratings
    Cost of goods sold00 Ratings8.413 Ratings
    Order Orchestration00 Ratings6.46 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    8.0
    10 Ratings
    6% above category average
    Billing Management00 Ratings6.98 Ratings
    Cash and Asset Management00 Ratings8.19 Ratings
    Travel & Expense Management00 Ratings8.47 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.16 Ratings
    Period Close00 Ratings8.19 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    8.0
    5 Ratings
    5% above category average
    Budgeting and Forecasting00 Ratings9.04 Ratings
    Project Costing00 Ratings9.03 Ratings
    Cost Capture00 Ratings8.04 Ratings
    Capital Project Management00 Ratings8.63 Ratings
    Customer Contract Compliance00 Ratings7.83 Ratings
    Project Revenue Recognition00 Ratings7.83 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    5.3
    2 Ratings
    28% below category average
    Project Planning and Scheduling00 Ratings7.02 Ratings
    Task Insight for Project Managers00 Ratings7.02 Ratings
    Project Mobile Functionality00 Ratings5.02 Ratings
    Definable Resource Pools00 Ratings5.01 Ratings
    Grants Management
    Comparison of Grants Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    7.0
    2 Ratings
    6% below category average
    Award Lifecycle Management00 Ratings7.02 Ratings
    Procurement
    Comparison of Procurement features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    5.4
    3 Ratings
    27% below category average
    Bids Analyzed and Compared00 Ratings5.01 Ratings
    Contract Authoring00 Ratings5.01 Ratings
    Contract Repository00 Ratings5.01 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings10.02 Ratings
    Supplier Management00 Ratings8.13 Ratings
    Risk Management
    Comparison of Risk Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    4.4
    1 Ratings
    42% below category average
    Risk Repository00 Ratings5.01 Ratings
    Control Management00 Ratings5.01 Ratings
    Control Efficiency Assessments00 Ratings5.01 Ratings
    Issue Detection00 Ratings3.01 Ratings
    Remediation and Certification00 Ratings4.01 Ratings
    Logistics
    Comparison of Logistics features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    7.8
    4 Ratings
    11% above category average
    Transportation Planning and Optimization00 Ratings10.03 Ratings
    Transportation Execution Management00 Ratings10.02 Ratings
    Trade and Customs Management00 Ratings7.02 Ratings
    Fulfillment Management00 Ratings10.03 Ratings
    Warehouse Workforce Management00 Ratings7.63 Ratings
    Manufacturing
    Comparison of Manufacturing features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    8.3
    5 Ratings
    10% above category average
    Production Process Design00 Ratings8.42 Ratings
    Production Management00 Ratings8.43 Ratings
    Configuration Management00 Ratings10.03 Ratings
    Work Execution00 Ratings10.03 Ratings
    Manufacturing Costs00 Ratings5.03 Ratings
    Supply Chain
    Comparison of Supply Chain features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    7.1
    5 Ratings
    3% below category average
    Forecasting00 Ratings6.04 Ratings
    Inventory Planning00 Ratings7.55 Ratings
    Performance Monitoring00 Ratings7.55 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Followup CRM and Sage 100
    Feature
    Followup CRM
    -
    Ratings
    Sage 100
    2.6
    2 Ratings
    96% below category average
    Proposal Management00 Ratings1.01 Ratings
    Product Master Data Management00 Ratings10.02 Ratings
    Best Alternatives
    FollowUp CRMSage 100cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMSage 100cloud
    Likelihood to Recommend
    10.0
    (12 ratings)
    7.3
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (8 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    FollowUp CRMSage 100cloud
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Sage
    Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Sage
    • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
    • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
    • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
    • Scalable plenty of room to grow as the business grows without being bloated.
    • Pricing is very reasonable.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Sage
    • Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
    • Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    Sage
    I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
    Incentivized
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    Sage
    Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.
    Incentivized
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    Sage
    Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
    Incentivized
    Read full review
    Implementation Rating
    FollowUp CRM
    No answers on this topic
    Sage
    We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Sage
    I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    Sage
    • Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
    • Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).
    Incentivized
    Read full review
    ScreenShots

    Sage 100cloud Screenshots

    Screenshot of General Ledger uses our exclusive dual grid entry for quick, efficient, and accurate data entry. The grid entry format allows you to easily customize the data entry screens.