Big Hulking Software that's slow and and clunky but ultimately helpful
October 21, 2019

Big Hulking Software that's slow and and clunky but ultimately helpful

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage 100 ERP

We use Sage 100 Enterprise Resource Planning system as our primary accounting and inventory system for the vast majority of our offline non-ecommerce business. It serves as the primary repository for all of our transaction information. We create purchase orders, sales orders, and inventory plans from within the ERP software, as well as manage manufacturing orders.
  • The reports are easily customized for management reporting.
  • The dashboards are also easily customized for at-a-glance data gathering.
  • It functions much like other databases that rely on a one-to-many primary key relationship. If you understand one database, you understand Sage.
  • It's painfully slow even for mid-sized businesses like ours without millions of transactions.
  • It crashes very, very often and has numerous critical failures.
  • Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work.
  • All of our information is one place, which is good.
  • Honestly, it crashes often and we're looking at replacing it.
  • It's ingrained in our processes and it has been decent at pulling together disparate pieces of information, but it is also tough to wrangle.
I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great.
I assume it has great security and enterprise integrity, but honestly it's not well suited for a company trying to move quickly. It crashes often, needs to be updated frequently, and support is very bureaucratic. It would be better if it could sit on cloud servers with higher up-time and responsiveness.

Sage 100cloud Feature Ratings

Accounts payable
7
Accounts receivable
7
Global Financial Support
3
Primary and Secondary Ledgers
7
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
Billing Management
7
Revenue Recognition
7
Cash and Asset Management
7
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
7
Period Close
10
Inventory tracking
8
Automatic reordering
3
Location management
3
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
8
Order Orchestration
8
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Dashboards
8
Standard reports
8
Custom reports
8
API for custom integration
1
Plug-ins
1
Role-based user permissions
8
Single sign-on capability
8
Award Lifecycle Management
7
Spending Control
7
Indirect Cost Management
7
Budgeting and Forecasting
9
Project Costing
9
Cost Capture
7
Capital Project Management
8
Customer Contract Compliance
6
Project Revenue Recognition
6
Project Planning and Scheduling
5
Task Insight for Project Managers
5
Project Mobile Functionality
5
Project Candidate Search
5
Definable Resource Pools
5
Talent Profiles
5
Absence Management
5
Bids Analyzed and Compared
5
Catalog Shopping E-Commerce for Employees
5
Contract Authoring
5
Contract Repository
5
Requisitions-to-Purchase Orders Integrated
5
Supplier Management
5
Contract Renewal Automation
5
Risk Repository
5
Control Management
5
Control Efficiency Assessments
5
Issue Detection
3
Remediation and Certification
4
Transportation Planning and Optimization
7
Transportation Execution Management
7
Trade and Customs Management
7
Fulfillment Management
7
Warehouse Workforce Management
7
Production Process Design
9
Production Management
9
Configuration Management
9
Work Execution
8
Manufacturing Costs
8
Forecasting
8
Inventory Planning
8
Performance Monitoring
7
Proposal Management
1
Product Master Data Management
2