Big Hulking Software that's slow and and clunky but ultimately helpful
October 21, 2019

Big Hulking Software that's slow and and clunky but ultimately helpful

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sage 100 ERP

We use Sage 100 Enterprise Resource Planning system as our primary accounting and inventory system for the vast majority of our offline non-ecommerce business. It serves as the primary repository for all of our transaction information. We create purchase orders, sales orders, and inventory plans from within the ERP software, as well as manage manufacturing orders.
  • The reports are easily customized for management reporting.
  • The dashboards are also easily customized for at-a-glance data gathering.
  • It functions much like other databases that rely on a one-to-many primary key relationship. If you understand one database, you understand Sage.
  • It's painfully slow even for mid-sized businesses like ours without millions of transactions.
  • It crashes very, very often and has numerous critical failures.
  • Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work.
  • All of our information is one place, which is good.
  • Honestly, it crashes often and we're looking at replacing it.
  • It's ingrained in our processes and it has been decent at pulling together disparate pieces of information, but it is also tough to wrangle.
I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great.
I assume it has great security and enterprise integrity, but honestly it's not well suited for a company trying to move quickly. It crashes often, needs to be updated frequently, and support is very bureaucratic. It would be better if it could sit on cloud servers with higher up-time and responsiveness.

Sage 100cloud Feature Ratings

Accounts payable
7
Accounts receivable
7
Global Financial Support
3
Primary and Secondary Ledgers
7
Intercompany Accounting
3
Localizations
7
Journals and Reconciliations
7
Enterprise Accounting
7
Configurable Accounting
7
Centralized Rules Framework
7
Standardized Processes
7
Automated Invoice Processing
7
Shared Services Payments
7
Billings Management
7
Customer Receipt Applications
7
Customer Collections
7
Revenue Recognition
7
Cash Management
7
Asset Management
7
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
7
Period Close
10
Transactions Tax
10
Subledger Reconciliations
10
3rd Party Accounting Systems
2
Inventory tracking
8
Automatic reordering
3
Location management
3
Manufacturing module
8
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
8
Order Orchestration
8
End-to-end order visibility
3
Order exception Resolution
8
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Dashboards
8
Standard reports
8
Custom reports
8
API for custom integration
1
Plug-ins
1
Role-based user permissions
8
Single sign-on capability
8
Award Lifecycle Management
7
Spending Control
7
Indirect Cost Management
7
Billing
7
Budgeting and Forecasting
9
Project Costing
9
Cost Capture
7
Capital Project Management
8
Customer Invoicing
6
Customer Contract Compliance
6
Project Revenue Recognition
6
Project Financial Performance Analysis
6
Project Financials Dashboard
6
Real-time Financial Reporting
5
Embedded Business Intelligence
5
Project Planning Collaboration
6
Project Planning and Scheduling
5
Project Manager Dashboard
5
Resource Manager Dashboard
5
Task Insight for Project Managers
5
Project Manager Mobile Functionality
5
Team Member Task Collaboration
5
Team Member Mobile Functionality
5
Project Candidate Search
5
Project Candidate Comparison and Analysis
5
Defineable Resource Pools
5
Defineable Resource Pools
5
Talent Profiles
5
Real-Time Project Reporting
5
Absence Management
5
Product Lifecycle Management
5
Sourcing Team Collaboration
5
Sourcing Analysis
5
Bids Analyzed and Compared
5
Catalog Shopping E-Commerce for Employees
5
Contract Authoring
5
Contract Compliance Management
5
Contract History
5
Contract Renewal Automation
5
Contract Repository
5
Contract Standardization and Enforcement
5
Electronic Signatures
5
Invoice Automated Matching
5
Purchasing Risk and Compliance Management
5
Requisitions-to-Purchase Orders Integrated
5
Spend Compliance Management
5
Supplier Assessment
5
Supplier Communication and Collaboration
5
Supplier Management
5
Supplier Portal
5
Risk Repository
5
Control Management
5
Control Mapping
5
Control Efficiency Assessments
5
Automated Control Assessments
5
Assessment Capture
4
Issue Detection
3
Automatic Notification
4
Remediation and Certification
4
Transportation Planning and Optimization
7
Transportation Sourcing Management
7
Transportation Process Integration
7
Transportation Execution Management
7
Freight Payment Automation
7
Trade Management
7
Trade Regulatory Compliance Management
7
Customs Entry Management
7
Customs Document Management
7
Customs Document Collaboration
7
Fulfillment Management
7
Inventory Visibility
7
Warehouse Workforce Management
7
Production Process Design
9
Supply Chain Business Flows
9
Production Management
9
Contracted Manufacturing Management
9
Configuration Management
9
Work Definition
9
Work Execution
8
Advanced Fulfillment
8
Manufacturing Costs
8
Forecasting
8
Inventory Planning
8
Multi-tier Supply Chain Planning
8
Performance Monitoring
7
Ideation Management
1
Requirements Management
1
Proposal Management
1
Innovation Portfolio Management
1
Product Master Data Management
2
Vendor Portal
2
Project Portfolio Management
2