What users are saying about
18 Ratings
2 Ratings
18 Ratings
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Score 9.5 out of 100
2 Ratings
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Score 1.4 out of 100

Likelihood to Recommend

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

TurboBid

TurboBid is well suited to serve as an on-premise estimating software solution for small and midsize contractors. The type of work associated with the project may include new residential, light commercial, remodeling, service work, flat-rate pricing, or just about any application! The software is less suited for large contractors that may wish to communicate information within a network domain.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FollowUp CRM
9.1
TurboBid
Customer data management / contact management
FollowUp CRM
10.0
TurboBid
Workflow management
FollowUp CRM
10.0
TurboBid
Territory management
FollowUp CRM
6.1
TurboBid
Opportunity management
FollowUp CRM
10.0
TurboBid
Integration with email client (e.g., Outlook or Gmail)
FollowUp CRM
10.0
TurboBid
Contract management
FollowUp CRM
10.0
TurboBid
Quote & order management
FollowUp CRM
8.9
TurboBid
Interaction tracking
FollowUp CRM
10.0
TurboBid
Channel / partner relationship management
FollowUp CRM
7.2
TurboBid

Customer Service & Support

FollowUp CRM
10.0
TurboBid
Case management
FollowUp CRM
10.0
TurboBid
Call center management
FollowUp CRM
10.0
TurboBid
Help desk management
FollowUp CRM
10.0
TurboBid

Marketing Automation

FollowUp CRM
10.0
TurboBid
Lead management
FollowUp CRM
10.0
TurboBid
Email marketing
FollowUp CRM
10.0
TurboBid

CRM Project Management

FollowUp CRM
9.5
TurboBid
Task management
FollowUp CRM
10.0
TurboBid
Billing and invoicing management
FollowUp CRM
8.4
TurboBid
Reporting
FollowUp CRM
10.0
TurboBid

CRM Reporting & Analytics

FollowUp CRM
9.7
TurboBid
Forecasting
FollowUp CRM
9.0
TurboBid
Pipeline visualization
FollowUp CRM
10.0
TurboBid
Customizable reports
FollowUp CRM
10.0
TurboBid

Customization

FollowUp CRM
9.8
TurboBid
Custom fields
FollowUp CRM
10.0
TurboBid
Custom objects
FollowUp CRM
9.0
TurboBid
Scripting environment
FollowUp CRM
10.0
TurboBid
API for custom integration
FollowUp CRM
10.0
TurboBid

Security

FollowUp CRM
10.0
TurboBid
Single sign-on capability
FollowUp CRM
10.0
TurboBid
Role-based user permissions
FollowUp CRM
10.0
TurboBid

Social CRM

FollowUp CRM
10.0
TurboBid
Social data
FollowUp CRM
10.0
TurboBid
Social engagement
FollowUp CRM
10.0
TurboBid

Integrations with 3rd-party Software

FollowUp CRM
7.7
TurboBid
Marketing automation
FollowUp CRM
10.0
TurboBid
Compensation management
FollowUp CRM
5.5
TurboBid

Platform

FollowUp CRM
10.0
TurboBid
Mobile access
FollowUp CRM
10.0
TurboBid

Construction Project & Field Management

FollowUp CRM
TurboBid
7.7
Plan distribution & viewing
FollowUp CRM
TurboBid
9.0
Plan markups & sharing
FollowUp CRM
TurboBid
8.0
Issue tracking & punchlists
FollowUp CRM
TurboBid
9.0
Photo documentation
FollowUp CRM
TurboBid
10.0
Jobsite reports
FollowUp CRM
TurboBid
1.0
Document sharing
FollowUp CRM
TurboBid
8.0
Mobile app
FollowUp CRM
TurboBid
9.0

Estimating

FollowUp CRM
TurboBid
3.4
Takeoff tools
FollowUp CRM
TurboBid
2.4
Job costing
FollowUp CRM
TurboBid
1.5
Cost databases
FollowUp CRM
TurboBid
10.0
Cost calculator
FollowUp CRM
TurboBid
1.5
Bid creation
FollowUp CRM
TurboBid
1.5

Pros

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

TurboBid

  • Ability to sell their product
Anonymous | TrustRadius Reviewer

Cons

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

TurboBid

  • Slight learning curve for users.
  • Navigation through the program may not appeal to all.
  • The program can be pricey.
Anonymous | TrustRadius Reviewer

Support Rating

FollowUp CRM

No score
No answers yet
No answers on this topic

TurboBid

TurboBid 1.0
Based on 1 answer
I dealt with one individual and the owner. After making me feel stupid for not being able to get an up to date price list from my suppliers, they decided to try. There were unsuccessful as well. The right thing to do would have been to refund my money, but they refused to do that. I was lied to and basically called a liar on many occasions (including in emails). I have never had an experience like this with a company before. Most of the other companies guarantee their products and would refund your money if something was wrong, didn't work or you were unsatisfied. Not this company! They could care less once they have their money.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

TurboBid

Turbo bid is perfect for small and midsize contractor users in need of estimating projects. The software comes with excellent customer service and is easy to understand program navigation within a short period of time. The program goes into extreme detail with many capabilities for accounting and estimating. For example, the software has the ability to calculate the material installation time, which not all program competition can do.
Anonymous | TrustRadius Reviewer

Return on Investment

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

TurboBid

  • It cost me money for the software that I will never get back.
Anonymous | TrustRadius Reviewer

Pricing Details

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TurboBid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

FollowUp CRM
10.0
TurboBid
1.4

Support Rating

FollowUp CRM
TurboBid
1.0

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