Likelihood to Recommend It is appropriate for medium to large-scale enterprises, especially the ones that have remote employees. The live-monitoring feature is extremely useful in this case. However, the implementation and initial processing are headache-inducing so you definitely need a dedicated IT team. Be warned though, that not only is their interface quite complex, their customer service is also extremely unhelpful so you won't be able to implement this or tackle any issues without a skilled team. But if that isn't an issue, this is definitely worth a try!
Read full review Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
Read full review Pros Integration with Forcepoint DLP. Excellent in monitoring shadow IT. Cloud Monitoring can be conducted. UEBA is excellent. Read full review It emits alerts before any vulnerability found, thus avoiding damages. It has a very simple interface so it is easy to use. It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft. It runs in the background so it does not interrupt any activity. Its access is very flexible since only the internet is required to access through the application or web. Read full review Cons Better reports Better technical support Better integration with other solutions as proxy and onpremise DLP Did I say better support? Read full review They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction. Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it. Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide. More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective. Read full review Usability The platform is really good but needs a lot of customization and effort. Need to build an AI platform that will help in customizations.
Read full review I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
Read full review Support Rating The expertise is highly lacking in the implementation side.
Read full review Alternatives Considered The interface of both the softwares is complex, but Forcepoint is certainly more complicated. But once you get past that, it is quite smooth and offers a lot of amazing features. It is one of the best options for remote security, although I would love to see more features - like encryption. The one place where it truly lacks is customer service, and since it has such an intricate implementation procedure, this one carries a lot of weight and needs to be improved to make this software even more accessible.
Read full review Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution.
MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
Read full review Return on Investment We are working on strategies to understand what to do with the information that CASB gave to us, it would be good if Forcepoint gives us a few key points but they haven't. Read full review Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data. Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs. Read full review ScreenShots