Likelihood to Recommend It's very user friendly and easy to use. Rules can be managed on user-friendly interface web site console. For-example, violation can be release via management module. It provide prevention sensitive data against accidental data loss and compromised. Rule set sometimes work, sometimes does not work. There is no OCR feature. Forcepoint DLP tool does not have any AI feature that can learn user behavior or data and produces alarm.
Read full review It is a fundamental software nowadays that there are so many cyber threats, sensitive data, hacker attacks, outdated software, email threats. There are infinite things that are on the internet that can affect the internal network through users and FortiInsight has helped us to greatly reduce this type of problem of preventive analysis on the user's terminal and analyze the data later.
Read full review Pros It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data. This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies. This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security. I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience. Read full review We have visibility and tracking of users' files and transfers through a collector installed on the device. Recording users and their activities. Forensic report. Detection of various types of threats. High standard technical support from Fortinet. Read full review Cons Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis. However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only. Read full review The interface can still be improved to make it simpler to be structured and configured. Support is a little expensive. Read full review Likelihood to Renew We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.
Read full review Usability Product is very customizable and easy to setup and change on the fly.
Read full review Support Rating Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.
Read full review Alternatives Considered User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.
Read full review Return on Investment The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss. There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity. Read full review Increased security of data within the data network. More agility to act when a threat is detected. Inhibit external attacks. Read full review ScreenShots