A data loss prevention software which is doing good
September 15, 2021

A data loss prevention software which is doing good

Brandon Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Forcepoint Data Loss Prevention

Forcepoint Data Loss Prevention is a data loss prevention software and due to the nature of this category, this tool is used as a web proxy all across our organization. It is used enterprise-wide in my organization. This tool has been installed on all of the PCs, laptops, and servers that we own. This software has ensured us how and when people are attempting to print, store, and even share data with potentially unauthorized teams.
  • It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data.
  • This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies.
  • This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security.
  • I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience.
  • This tool would have been more effective if whitelisting was not restricted, as it should be able to adjust just so it can be read accurately.
  • Fingerprinting is a little too sensitive, which should also be further strengthened when files are found.
  • The capability of this tool to update in real time has saved a lot of time and even saved a lot of energy for researching.
  • The exchange of financial information related to customers builds up an extreme risk of data loss, which can be damaging to the customer.
I find Forcepoint Data Loss Prevention to be a superior product compared to the other two alternatives mentioned. It is improving, though, at a slower pace but I have seen it upgrading to its best level. There is more value associated with this tool than the other two. Moreover, when it comes to the customer support of this tool, I wouldn’t say it is the best because there is a lot of room for growth and improvement. However, it is not bad either. I personally never had a very bad or unsatisfactory experience, as their team always gets back to me in a timely manner. With that being said, their customer representatives can be improved for a better customer experience.

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I find this tool to be a great product, as it comes in really very handy. This product is great when it comes to scenarios where you are just trying to block some specific types of information and data out of your company.