Forcepoint Email Security vs. Trend Micro Smart Protection Suite, with XGen

Forcepoint Email Security is perfect for set and forget. Very little do I need to get in and that's to tailor a policy there are minimal issues I have encountered since using the product.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• URL sandbox
• File sandbox
• Spam filter

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• Speed is not the best but its email not instant chat

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

The support could be better, but the good thing is rarely having to call them.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Since Forcepoint is used widely in our organization, the integration between DLP web and Mail is amazing, and I didn’t find a good reason to split services between vendors if I have all the package in one place

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• Even though Forcepoint solution is targeted high in terms of price, the added value it provides to an organization by securing their system in web and mail is tremendous

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized