16 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Trend Micro Smart Protection Suite, with XGen

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
Franklin Lara | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Trend Micro Smart Protection Suite, with XGen
8.8
Anti-Exploit Technology
Trend Micro Smart Protection Suite, with XGen
8.9
Endpoint Detection and Response (EDR)
Trend Micro Smart Protection Suite, with XGen
8.8
Centralized Management
Trend Micro Smart Protection Suite, with XGen
9.0
Hybrid Deployment Support
Trend Micro Smart Protection Suite, with XGen
8.5
Infection Remediation
Trend Micro Smart Protection Suite, with XGen
8.6
Vulnerability Management
Trend Micro Smart Protection Suite, with XGen
8.8
Malware Detection
Trend Micro Smart Protection Suite, with XGen
8.8

Pros

Trend Micro Smart Protection Suite, with XGen

  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
Ravinder Beniwal | TrustRadius Reviewer

Cons

Trend Micro Smart Protection Suite, with XGen

  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
Anonymous | TrustRadius Reviewer

Support Rating

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 8.5
Based on 8 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Pricing Details

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Trend Micro Smart Protection Suite, with XGen
8.8

Support Rating

Trend Micro Smart Protection Suite, with XGen
8.5

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