Formstack Documents vs. Microsoft Publisher

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Formstack Documents
Score 6.1 out of 10
N/A
Formstack Documents (formerly WebMerge, acquired by Formstack April 2019) is an online service that automates the document creation process. It allows users to create customized PDF and Word documents for contracts, applications, government forms, and more.N/A
Microsoft Publisher
Score 8.2 out of 10
N/A
Microsoft Publisher is a desktop publishing application available with an Office 365 subscription, or as a standalone download.
$139
one time purchase
Pricing
Formstack DocumentsMicrosoft Publisher
Editions & Modules
No answers on this topic
Microsoft Publisher
$139
one time purchase
Offerings
Pricing Offerings
Formstack DocumentsMicrosoft Publisher
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Formstack DocumentsMicrosoft Publisher
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User Ratings
Formstack DocumentsMicrosoft Publisher
Likelihood to Recommend
8.5
(9 ratings)
7.4
(11 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
Support Rating
10.0
(3 ratings)
8.0
(3 ratings)
User Testimonials
Formstack DocumentsMicrosoft Publisher
Likelihood to Recommend
Formstack
[Formstack Documents (formerly WebMerge) is] well suited for a mid-size organization that has multiple data inputs and needs to provide structure and professional document generation. As helpful as it is, the cost would prevent smaller businesses from realizing the cost savings that a larger one will.
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Microsoft
Microsoft Publisher is well suited for almost any situation. It is something that I'm sure has far more advanced tools than I use or am aware of, but it is also very simple for entry-level users to create professional documents quickly. I have used it for very involved brochures in real estate scenarios and I have also used it for very simple "Construction Zone" signs at a job site under construction. There are so many uses for this program!
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Pros
Formstack
  • Excellent integration with other popular platforms
  • Clear and usable documentation to walk through setup in a number of scenarios
  • Responsive support that provided appropriate answers when we had questions
  • Flexibility in use cases that support multiple modes of use
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Microsoft
  • Design of my quarterly full color magazine: (usually 28-56 pages in length)
  • Design of the quarterly planning system used by me and others in the annual conference.
  • Design and layout of any document that requires graphics/photos.
  • Simple to use with ample flexibility and strength of features
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Cons
Formstack
  • We've had some issues with document formatting when the Formstack document comes through. Nothing outrageous, but it has been very inconvenient and annoying.
  • The Formstack website is not attractive or user friendly.
  • I think it could be clearer to Formstack users that it is a tool that needs another tool, not a tool all its own.
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Microsoft
  • Formatting in general. It's a pain to refine a layout in Publisher in my opinion.
  • Microsoft is so invested in their approach to software and making it look and feel like an Office 365 application that they inadvertantly cripple applications like Publisher.
  • Earlier versions of Publisher gave you a lot more latitude and creative freedom. They were also much easier to work with. Not everything has to look like it's part of Office 365. They did the same ... thing to Access.
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Likelihood to Renew
Formstack
Ease of use, nice functionality that saves time
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Microsoft
We use this product 2-3 times a month and have not been able to find a comparable alternative.
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Usability
Formstack
No answers on this topic
Microsoft
There are a few quirks with Microsoft Publisher that make some functions a little tricky for new users at first, but most of our employees are able to figure out the quirks and work around them to use the product for their job. It is relatively high on the scale of usability.
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Support Rating
Formstack
Support was always readily available and happy to assist whenever I had a question or needed help. Great experience every time.
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Microsoft
While I have not directly used support for Microsoft Publisher, I have used their help files and found them to be useful. I have also found that most answers that I need can be found through simple web searches and chat platforms. In all though, there are very few times when the preloaded help files have not given me the answers that I need.
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Alternatives Considered
Formstack
Each of the programs above answered a specific call to action. While each addressed a small portion of our need, they never quite fit the bill for what we needed. It was actually a representative from three of the ones above which selected WebMerge. They wanted to sell their product, but knew that we would be unfulfilled if we went with them
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Microsoft
Microsoft Publisher is more for beginners, or for basic needs, anyone with some familiarity with the Microsoft suite should be able to use it easily. If you’re looking to create something more graphic and advanced, you’d probably want to look into something like InDesign, which is not as user friendly if you’re not familiar with it at all. For basic needs the average employee should be able to use Microsoft Publisher with ease.
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Return on Investment
Formstack
  • The return on investment has been very good. It's very cost effective product. Our service team is on the phone and it takes away from the customer service if they are having to input the same information on applications. Web Merge eliminates additional key strokes while giving customers more time to run their business.
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Microsoft
  • we have invested on our Microsoft license for our team and that has made a very big productivity for making banners and holdings for our projects as making it from third party would cost much higher and the return is very well over the comparison with third-party vendors
  • Functionality is very easy, so we don’t have to train much to get it in production and use it efficiently so we don’t have to invest much on training and learning things and we can work on it directly with a very basic knowledge as well
  • It has functionality to get stored and share things directly to the OneDrive and using curated links, which is very secure and reliable to transfer files without losing picture and banners quality and share them in lossless quality.
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ScreenShots