FortiMail vs. Proofpoint Targeted Attack Protection (TAP)

FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.

Incentivized

I think it is well suited for any organization. It truly gives good insight on the email campaigns that are hitting your company, as well as the people that are being targeted the most and also VIP users such as executives or even other people in IT, cyber, or administrators.

Incentivized

• FortiMail earned a AAA rating from SE Labs and a 99.78%.
• Spam Capture Rate from Virus Bulletin.
• The solution has an effective Antivirus module that protects from malicious URLs and attachments.
• It also has an integrated cloud sandbox or can be integrated with a physical or virtual appliance (with an additional license).

Incentivized

• Impostor email detection is a fantastic feature and works very well.
• The sandbox feature helps to ensure confidence that their evaluation of the email threat is valid.
• Easy to use (and understand) dashboard make identifying and managing email threats a breeze.

Incentivized

• I would like to see a recommended config come base on the box.
• I would like to see a secure score type area.

Incentivized

• Their admin web GUI is cumbersome and unclear in many ways. The learning curve is steep so you have to stay up on things yourself whenever a new feature or service is added.
• They sometimes add a feature to their toolbox without informing their customers. This is true even when the feature added does not cost extra.

Incentivized

Not my decision, but I have made it very clear this product does not perform. I have emails from our users on how bad it is after switching to it.

Incentivized

Simple to configure and very straightforward dashboard. Within days of implementation, we were using the dashboard to reduce our response time.

Incentivized

Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.

Incentivized

Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)

Incentivized

Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.

Incentivized

I have used Barracuda Email Security in the past and FortiMail is just as effective. The interface is easy to use, and the configuration is straightforward in setting it up to work with Microsoft Exchange. Spam detection is effective, as well as malware/viruses and phishing attempts. Overall it is a great service.

Incentivized

Besides using the default native protection in the email product itself, we have not looked closely at other email security products. But going with Proofpoint is the right choice. When our leadership team has concerns about malware attacks, we just tell them that we have the security in place using Proofpoint Targeted Attack Protection for Email. And we don't just tell them, we provide them the reports coming out of Proofpoint which show the threats being blocked and the metrics.

Incentivized

• It has been positive since we do not have mail crashes and we protect the information that is transmitted by these means.
• The costs are very accessible.
• Easy deployment and implementation.

Incentivized

• Saves IT time when an attack is successful and isn't reported in a timely manner or at all until damages are done. IT has to spend less time and effort because we are able to stop it before it spreads.
• Protecting business resources and assets is a huge positive impact. TAP allows us to better protect our business and information within.
• The only negative thing is that it doesn't automatically handle these attacks - but that is what TRAP is for! I wish Proofpoint bundled TAP and TRAP.

Incentivized