TrustRadius

FortiMonitor vs. OpsRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiMonitor
Score 8.0 out of 10
N/A
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted. It is based on Panopta, which was acquired by Fortinet in late 2020.N/A
OpsRamp
Score 6.9 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Pricing
FortiMonitorOpsRamp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FortiMonitorOpsRamp
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur simple, usage-based pricing model is ideal whether you have five servers, or 500 hundred. You’ll be charged monthly per the number of instances monitored, and any additional features you’re using, such as CounterMeasures and synthetic checks. Standard Instances - $6/Instance Network Devices - $9/Device Containers - $2/Container—
More Pricing Information
Best Alternatives
FortiMonitorOpsRamp
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
Sumo Logic
Sumo Logic
Score 8.9 out of 10
Enterprises
Nexthink
Nexthink
Score 7.5 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FortiMonitorOpsRamp
Likelihood to Recommend
8.0
(1 ratings)
7.8
(3 ratings)
Usability
-
(0 ratings)
7.5
(3 ratings)
Support Rating
-
(0 ratings)
7.1
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.1
(2 ratings)
Professional Services
-
(0 ratings)
7.8
(2 ratings)
User Testimonials
FortiMonitorOpsRamp
Likelihood to Recommend
Fortinet
It is great for monitoring internet connections.
The agent installed on Windows works efficiently and takes up little resources. The method of settling costs is not very clear.
There should also be a table with the current list of costs visible.
Tomasz Lipinski | TrustRadius Reviewer
Tomasz Lipinski
Director of New Technologies and Development
Read full review
OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Pros
Fortinet
  • Monitoring from several locations
  • Fast notification
  • Push notifications, SMS and calling
Tomasz Lipinski | TrustRadius Reviewer
Tomasz Lipinski
Director of New Technologies and Development
Read full review
OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Cons
Fortinet
  • Simplifying the interface
  • Simplification of the process, e.g. notifications to Slack
  • Dark mode for panel and dashboard
  • Push notification - should contain more detailed information
  • A nicer looking dashboard
Tomasz Lipinski | TrustRadius Reviewer
Tomasz Lipinski
Director of New Technologies and Development
Read full review
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Usability
Fortinet
No answers on this topic
OpsRamp
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
Read full review
Support Rating
Fortinet
No answers on this topic
OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Alternatives Considered
Fortinet
Panopta management from the cloud (remote panel).
Easy work on installation.
To monitor servers, it is enough for the server to have contact only with the Internet.

Multiple channels for sending notifications.
Tomasz Lipinski | TrustRadius Reviewer
Tomasz Lipinski
Director of New Technologies and Development
Read full review
OpsRamp
No answers on this topic
Contract Terms and Pricing Model
Fortinet
No answers on this topic
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Professional Services
Fortinet
No answers on this topic
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Return on Investment
Fortinet
  • Provides high availability of services
Tomasz Lipinski | TrustRadius Reviewer
Tomasz Lipinski
Director of New Technologies and Development
Read full review
OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
ScreenShots

FortiMonitor Screenshots

Screenshot of Customizable dashboards offer a wide variety of widgets so you can easily adjust them to your workflow and track the health and performance of your deployments.Screenshot of Automate diagnostics and remediation. Whether it’s running a complex synthetic test or automatically restarting a system so that it will come back online, leave those tasks to us while your team gets back to what matters.Screenshot of Incidents include metrics and meta-data so engineers can begin working on the incident as soon as they’ve received an alert. Integrating your alerting and and incident management creates a seamless, easy-to-use experience. Engineers can quickly acknowledge alerts, both from Panopta and the mobile app, making it easy for their teammates to see which incidents still need to be addressed. With customizable alerting workflows, creating alert policies which suit your team is simple and intuitiveScreenshot of Alert Timelines automatically escalate incidents if they remain open. Assign leads to incidents, making delegation and keeping team members in the loop easy. By running diagnostics using CounterMeasures, teams can quickly determine whether an admin is necessary to resolve the issue Review and approve CounterMeasures to enrich incidents with more context.Screenshot of Know which incidents are being worked on at-a-glance. Engineers can easily escalate an incident if they need a senior team member to resolve the issue. Integrates with popular communication and ticketing tools like Slack and JIRA. Stay connected with your team using the mobile app, or take quick actions like acknowledging, scheduling maintenance, or approve a CounterMeasure so your team knows you’re on it.Screenshot of Incidents are enriched with diagnostics and metrics, and include streamlined views of all related events that make it easier to diagnose and resolve incidents. Engineers are able to see the full context of an incident before logging into any systems. CounterMeasures provide an automated way to diagnose and resolve incidents, allowing engineers to focus on more valuable activities. Metrics and data from incidents can be elevated to the incident summary, providing an easy way for teams to reference what they’d done to fix similar problems in the past.